Support Services Technician

Corewell Health • Zeeland, MI

1d • Onsite

About The Position

As a Support Services Technician with Corewell Health, you will work in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members are essential to maintaining continuity of service and a positive work environment. This role is part of the patient care team and contributes to patients’ experiences by helping provide a safe, clean, and visually appealing environment.

The position involves following the job description and technology requirements of the role being performed, communicating effectively with hospital staff, visitors, and patients or residents, and helping people navigate the hospital. Special projects may also be assigned with specific direction.

Requirements

• High school diploma or equivalent.
• One year of relevant experience in customer service and/or other related experience.

Nice To Haves

• For Patient Transport: Basic Life Support (BLS) certification from the American Heart Association, preferred within 90 days.
• For Patient Transport: Basic Life Support (BLS) certification from the American Red Cross, preferred within 90 days.
• Accredited Food Handler certification from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Allergy Certificate from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Protection Manager (CFP) certification from the ANSI National Accreditation Board, preferred within 90 days.

Responsibilities

• Refer to and follow the job description for the role being performed, including use of its associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to support a high level of customer service and care.
• Help provide a safe, clean, and visually appealing environment that positively affects the patient experience.
• Greet, communicate with, and assist visitors, staff, and patients in navigating the hospital.
• Complete special projects as assigned, with specific direction.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Sign-on bonus of $1,000 at 90 days and $2,500 at 9 months.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED