Support Services Technician (Oa)

U.S. Pacific Fleet • Corpus Christi, TX

4d

About The Position

The Support Services Technician (OA) serves in the Administration (N1) Department of CNATRA. The position is the command’s primary Command Pay and Personnel Administrator (CPPA), linking individual Sailors, the command, and supporting Transition Service and Regional Support Centers. The technician maintains electronic case files and database tracking for directives, forms, and reports, and provides software support, training, technical advice, and assistance on their management.

The role administers travel arrangements through the Defense Travel System (DTS), including booking travel, preparing authorizations, processing vouchers, tracking and reconciling expenses, answering travel inquiries, resolving traveler issues, and reviewing authorizations and amendments for compliance with agency regulations. The technician also implements and improves office procedures and systems to enhance operational efficiency.

The position is advertised at GS-06 and GS-07. The salary ranges are $45,630–$59,318 at GS-06 and $50,706–$65,919 at GS-07.

Requirements

• Must be a U.S. citizen and determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New Department of the Navy employees must successfully pass the E-Verify employment verification check.
• Current federal employees applying for GS jobs generally must meet the one-year time-in-grade requirement by the announcement closing date.
• Appointment of retired military members within 180 days of retirement is subject to 5 U.S.C. 3326.
• Males born after December 31, 1959, must be registered for Selective Service.
• Obtain and maintain a current, valid U.S. driver’s license.
• Obtain and maintain an interim and/or final SECRET security clearance before entering on duty.
• Be willing and able to travel from the normal duty station to CONUS and OCONUS locations, potentially including remote or isolated sites, and travel on military and commercial aircraft for extended periods.
• Be able to lift and carry items weighing 25 pounds.
• Type at least 40 words per minute.
• For GS-07, have at least one year of specialized experience equivalent to GS-06, providing administrative support through creating, reviewing, and editing correspondence and reports; analyzing and evaluating instructions and directives; or guiding others on travel regulations.
• For GS-06, have at least one year of specialized experience equivalent to GS-05, providing administrative support through preparing correspondence and reports; collecting and reviewing instructions and directives; or tracking and maintaining travel program data.
• In lieu of general or specialized experience, qualify with one full year of directly related graduate-level education, or a combination of experience and graduate education equivalent to one year of experience. A transcript is required when qualifying through education.

Responsibilities

• Serve as the command’s primary Command Pay and Personnel Administrator (CPPA) and link between Sailors, the command, the Transition Service Center (TSC), and Regional Support Center (RSC).
• Maintain and organize electronic case files for current directives, forms, and reports.
• Manage database tracking of the status, currency, and cancellation of directives, forms, and reports.
• Provide software support, training, technical advice, and assistance to employees concerning directives, forms, and reports management.
• Administer travel arrangements using the Defense Travel System (DTS), including booking travel, preparing travel authorizations, and processing vouchers.
• Track and reconcile travel-related expenses, ensuring expenditures are within budget and properly documented.
• Respond to travel-related inquiries and provide guidance and issue resolution for travelers.
• Review and approve travel authorizations and amendments for compliance with agency regulations.
• Implement and improve office procedures and systems to enhance operational efficiency.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed