About The Position

The Surgical Services Support Technician performs assigned tasks that contribute directly to patient care and related services under the supervision of a Registered Professional Nurse or Clinician. The role supports staff and helps facilitate case flow within Surgical Services. The technician maintains a safe, clean, and organized environment, assists with patient positioning and transfers, supports operating room setup and equipment maintenance, and communicates with the clinical team. The technician follows patient-care, hospital-information, and safety policies and practices.

Requirements

  • High school diploma or equivalent with one year of experience, preferably in customer service or healthcare; alternatively, enrollment in a healthcare training program requiring clinical rotations, with at least one clinical rotation completed.
  • Ability to communicate effectively both orally and in writing.
  • CPR certification based on AHA standards, including didactic and skills-demonstration components, required within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI clearance, with renewal.

Nice To Haves

  • Microcomputer experience.

Responsibilities

  • Establish appropriate and effective communication strategies.
  • Suggest and support change within the department or organization.
  • Perform patient-care skills safely with an RN preceptor and in accordance with policy and procedure.
  • Receive feedback and direction constructively, identify learning needs, and communicate them to the preceptor.
  • Recognize how personal behavior affects the efficient functioning of the department or organization.
  • Seek appropriate intervention from nursing, physician, or other health care team members.
  • Improve knowledge, skills, and performance based on feedback or self-identified development needs.
  • Maintain an environment conducive to patient safety and recovery, including completing safety checks; keeping the department and OR rooms clean and organized; cleaning department-specific equipment; changing bed linens; emptying linen hampers; keeping hallways clear; and returning equipment.
  • Assist with patient positioning under RN supervision.
  • Transport specimens to the laboratory.
  • Open supplies and equipment to establish a sterile field.
  • Assist with care, cleaning, and maintenance of specialty equipment, including lasers, video towers, microscopes, and positioning supplies.
  • Assist nurses with instrument-tray setup and ordering; check daily with SPD for broken instruments and incomplete trays.
  • Communicate with anesthesia and operating room staff to prioritize daily operating room assignments at the start of each shift, and remain accessible in operating rooms.
  • Assist with moving patients on and off beds in the OR suite.
  • Complete assigned work in a timely and productive manner.
  • Adhere to policies and practices related to patient care and hospital information.
  • Comply with safety policies and procedures, including standard precautions.
  • Report equipment malfunctions to the appropriate department.
  • Identify the need for and/or provide patient and family education.
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