SUPPORT SVCS CLK III

Orange County Public Schools•Orlando, FL

10h

About The Position

Under direct supervision, performs duties associated with the day-to-day operations of a school-based or district-based office. This clerical position works with more complex databases and spreadsheets, FTE processing and student scheduling, and other office functions. Performs related work as directed. The role requires data entry and reporting, customer service, office coordination, payroll and purchasing support, records maintenance, and operation of office equipment and software. Employees are responsible for keeping current with job-relevant technology and for maintaining timely and accurate information. The district provides reasonable accommodations to qualified individuals with disabilities upon request.

Requirements

High school diploma or GED.
Up to two years of previous experience and/or training in clerical or secretarial work, or an equivalent combination of related education, training, and experience that provides the required knowledge, skills, and abilities.
Ability to calculate, compute, sum, and tabulate data and perform related actions.
Ability to exchange information to obtain information or clarify details within established policies, procedures, and standards.
Ability to operate equipment, machinery, tools, and materials used in performing essential functions.
Ability to use reference and descriptive data and information.
Ability to perform basic arithmetic, calculate decimals and percentages, and potentially use fractions or interpret graphs.
Ability to follow written, oral, or diagrammatic instructions and exercise some independent judgment in semi-routine work.
Ability to exercise judgment, decisiveness, and creativity in situations involving varied, generally predefined duties and frequent change.
Ability to exert light physical effort in sedentary-to-light work, including occasional lifting, carrying, pushing, or pulling objects weighing 5–10 pounds.
Ability to spend extended periods of time at a keyboard or workstation.
Some tasks require visual perception and discrimination, oral communication, and the ability to perceive and discriminate sounds.

Responsibilities

Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively.
Create and maintain databases and spreadsheets to generate reports and statistics; elementary-level duties may include FTE processing and student scheduling.
Request work orders for office equipment and assign and schedule incoming work-order requests.
Maintain supply inventory through inventory counts and ordering.
Screen, prioritize, and route telephone calls; provide customer support and answer routine questions about school or work-location operations.
Reconcile bills and statements and review them for inconsistencies.
Assist in training new staff members.
Prepare work-location payroll by verifying overtime and information on timesheets and certificates of absence.
Prepare purchase-order requests.
Manage fixed-asset accounts for the school or work location.
Calculate and compile statistical information for month-end or year-end reports.
Maintain student and staff personnel records.
Perform routine office duties, including filing and faxing documents, as needed.
Use a computer and word-processing, database, and other software programs to enter, retrieve, review, or modify data.
Operate machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax machine.
Keep up to date on current OCPS technology appropriate to the job and attend district-supported training as needed.
Maintain timely and accurate information as part of job responsibilities.
Perform related duties as directed.