SUPPORT SVCS CLK III

Orange County Public Schools•Winter Garden, FL

About The Position

Under direct supervision, this position performs duties associated with the day-to-day operations of a school-based or district-based office. The employee works in a clerical capacity with more complex databases, spreadsheets, FTE processing, student scheduling, and other office functions, and performs related work as directed. The position requires accurate and courteous service to internal and external customers, maintenance of office and student or staff records, and use of computers, software, and office equipment. Duties may include payroll preparation, purchasing, inventory, work-order coordination, bill reconciliation, and compiling statistics and reports. The role also involves keeping current with technology used by OCPS and attending district-supported training as needed. The physical demands involve light effort in sedentary-to-light work, potentially including lifting, carrying, pushing, or pulling items weighing 5–10 pounds and extended periods at a keyboard or workstation. Work is regularly performed without exposure to adverse environmental conditions. Reasonable accommodations will be provided to qualified individuals with disabilities upon request.

Requirements

High school diploma or GED.
Up to two years of minimum previous experience and/or training involving clerical or secretarial work, or an equivalent combination of related education, training, and experience.
Ability to calculate, compute, sum, and tabulate data and take related subsequent actions.
Ability to exchange information to obtain information or clarify details within established policies, procedures, and standards.
Ability to operate and control equipment, machinery, tools, and materials used in the essential functions.
Ability to use a wide variety of reference and descriptive information.
Ability to perform arithmetic, calculate decimals and percentages, and potentially use fractions or interpret graphs.
Ability to follow written, oral, or diagrammatic instructions and exercise some independent judgment in semi-routine standardized work.
Ability to exercise judgment, decisiveness, and creativity in situations involving generally predefined duties and frequent change.
Ability to exert light physical effort in sedentary-to-light work, including occasional lifting, carrying, pushing, or pulling of objects weighing 5–10 pounds.
Ability to spend extended periods at a keyboard or workstation.
Some tasks require visual perception and discrimination, oral communication, and the ability to perceive and discriminate sounds.

Responsibilities

Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively.
Create and maintain databases and spreadsheets to generate reports and statistics; at the elementary level, this may include FTE processing and student scheduling.
Request work orders for office equipment.
Assign and schedule incoming work-order requests.
Maintain supply inventory through counts and ordering.
Screen, prioritize, and route telephone calls; provide customer support and answer routine questions or concerns about school or work-location operations.
Reconcile bills and statements and review them for inconsistencies.
Assist in training new staff members.
Prepare work-location payroll, verifying overtime and information on timesheets and certificates of absence.
Prepare purchase-order requests.
Manage fixed-asset accounts for the school or work location.
Calculate and compile statistical information for month-end or year-end reports.
Maintain student and staff personnel records.
Perform routine office duties such as filing and faxing.
Use a computer to enter, retrieve, review, or modify data and use word-processing, database, and other software programs.
Operate machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax machine.
Keep current with technology used by OCPS, attend district-supported training as needed, and maintain the required skill level.
Ensure information maintained as part of job responsibilities is timely and accurate.
Perform related duties as directed.