Support Svcs Clk III

Orange County Public Schools•Winter Garden, FL

About The Position

Under direct supervision, this position performs duties associated with the day-to-day operations of a school-based or district-based office. Employees work in a clerical capacity with more complex databases and spreadsheets, FTE processing and student scheduling, and other office functions. The position also performs related duties as directed. The role requires accurate and timely management of information, customer service to internal and external customers, and operation of office software, machinery, equipment, and tools. The employee is responsible for keeping current with technology used by OCPS and, with district support, attending training to maintain the required technology skills. The Orange County School District provides reasonable accommodations to qualified individuals with disabilities who request them to perform essential job functions.

Requirements

High school diploma or GED.
Up to two years of previous experience and/or training involving clerical or secretarial work, or an equivalent combination of related education, training, and experience that provides the required knowledge, skills, and abilities.
Ability to calculate, compute, sum, and tabulate data or information and perform related actions.
Ability to exchange information to obtain information or clarify details within established policies, procedures, and standards.
Ability to operate, maneuver, or control equipment, machinery, tools, and materials used in essential functions.
Ability to use reference and descriptive data and information.
Ability to perform basic arithmetic, calculate decimals and percentages, and potentially use fractions or interpret graphs.
Ability to follow written, oral, or diagrammatic instructions and exercise some independent judgment in semi-routine standardized work.
Ability to exercise judgment, decisiveness, and creativity in situations involving generally predefined duties and frequent change.
Ability to exert light physical effort in sedentary to light work, including occasional lifting, carrying, pushing, or pulling objects weighing 5–10 pounds.
Ability to work for extended periods at a keyboard or workstation.
Some tasks require visual perception and discrimination, oral communication, and the ability to perceive and discriminate sounds.

Responsibilities

Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively.
Create and maintain databases and spreadsheets to generate reports and statistics; at the elementary level, this may include FTE processing and student scheduling.
Request work orders for office equipment and assign and schedule incoming work order requests.
Maintain supplies inventory through counts and ordering.
Screen, prioritize, and route telephone calls; provide customer support and answer routine questions or concerns about school or work-location operations.
Reconcile bills and statements and review them for inconsistencies.
Assist in training new staff members.
Prepare work-location payroll, verifying overtime and information on timesheets and certificates of absences.
Prepare purchase-order requests.
Manage fixed-asset accounts for the school or work location.
Calculate and compile statistical information for month-end or year-end reports.
Maintain various student and staff personnel records.
Perform routine office duties such as filing and faxing documents as needed.
Operate a computer to enter, retrieve, review, or modify data, using word-processing, database, and other software programs.
Operate machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.
Keep up to date on current technology used by OCPS and attend district-supported training as needed to maintain required skills.
Maintain timely and accurate information as part of job responsibilities.
Perform related duties as directed.