2026-27 SUPPORT SVCS CLK III (Front Desk Receptionist)

Orange County Public Schools•ORLANDO, FL

About The Position

Under direct supervision, performs clerical duties supporting the day-to-day operations of a school-based or district-based office. The role handles more complex databases, spreadsheets, FTE processing and student scheduling, and other office functions. It also performs related work as directed. The position requires accurate, timely, courteous, and empathetic service to internal and external customers, along with accurate maintenance of job-related information.

Requirements

High school diploma or GED.
Up to two years of previous experience and/or training involving clerical or secretarial work, or an equivalent combination of related education, training, and experience.
Ability to calculate, compute, sum, and tabulate data and perform related actions.
Ability to exchange information to obtain information or clarify details within established policies, procedures, and standards.
Ability to operate equipment, machinery, tools, and materials used in performing essential functions.
Ability to use reference and descriptive information.
Ability to perform basic arithmetic, calculate decimals and percentages, and potentially use fractions or interpret graphs.
Ability to follow written, oral, or diagrammatic instructions and exercise some independent judgment in semi-routine standardized work.
Ability to exercise judgment, decisiveness, and creativity in situations involving generally predefined duties and frequent change.
Ability to exert light physical effort in sedentary-to-light work, including occasional lifting, carrying, pushing, or pulling of objects weighing 5–10 pounds.
Ability to work for extended periods at a keyboard or workstation.
Some tasks require visual perception and discrimination, oral communication, and the ability to perceive and discriminate sounds.

Responsibilities

Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively.
Create and maintain databases and spreadsheets to generate reports and statistics; at the elementary level, this may include FTE processing and student scheduling.
Request work orders for office equipment and assign and schedule incoming work order requests.
Maintain supply inventory through counts and ordering.
Screen, prioritize, and route telephone calls; provide customer support and answer routine questions about school or work-location operations.
Reconcile bills and statements and review them for inconsistencies.
Assist in training new staff members.
Prepare work-location payroll by verifying overtime and information on timesheets and absence certificates.
Prepare purchase order requests.
Manage fixed-asset accounts for the school or work location.
Calculate and compile statistical information for month-end or year-end reports.
Maintain student and staff personnel records.
Perform routine office duties such as filing and faxing documents.
Use a computer to enter, retrieve, review, or modify data and operate word-processing, database, and other software programs.
Operate machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax machine.
Keep current with job-appropriate technology and attend district-supported training to maintain the required technology skill level.
Maintain timely and accurate information as part of job responsibilities.
Perform related duties as directed.