Support Crew (Seasonal)

Alamo Drafthouse Cinema • Dallas, TX

4d • $16 - $19

About The Position

Alamo Runners support theater guests by providing food and beverage service while maintaining Alamo’s hospitality and safety standards. The role helps create a safe, clean, distraction-free, and enjoyable experience for guests. This is a seasonal, tip-shared role. In the listed venues, 80% of the total tips go to the FOH and 20% are split among the BOH; the posting notes a different arrangement for NY, CO, and Seaport.

Requirements

• Availability to work nights, weekends, and holidays, at least three days per week, including at least one weekend day.
• Ability to work collaboratively and move cautiously in a loud, sometimes dark, fast-paced environment.
• Ability to bend, duck, crouch, climb stairs, walk up and down stairs, carry multiple plates or trays, and deliver food while limiting disruptions.
• Ability to lift and carry up to 50 pounds at one time and repeatedly during an entire shift.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to maintain physical stamina and coordination in a fast-paced setting.
• Stay up to date on local food and beverage compliance regulations, safety courses, and assigned online training.
• Reliable transportation.

Nice To Haves

• Prior experience in hospitality or guest services.
• Prior food and beverage safety or handling experience.

Responsibilities

• Maintain and support company safety standards.
• Conduct food quality checks and deliver food and beverage orders to the correct seats using theater floor maps.
• Know the Alamo menu and common allergens, taking necessary safety precautions.
• Serve alcohol safely, including checking IDs when delivering drinks and monitoring guest consumption according to local and state regulations.
• Check guest tickets to confirm guests are in the correct seats.
• Maintain a cheerful, courteous manner with guests and teammates; communicate efficiently with Production staff, Greeters, Managers, and guests.
• Anticipate guest needs and monitor notifications for requests.
• Support guests while limiting disruptions to the theater experience.
• Clean theaters, lobbies, and restrooms, and complete assigned opening and closing duties to maintain cleanliness across high-touch areas.
• Help identify guest issues and report them to management.
• Anticipate and maintain appropriate supply levels, complete prep and side work, and assist with operational tasks as needed.
• Complete tasks efficiently and with urgency.
• Demonstrate strong teamwork.
• Know Alamo policies, procedures, and safety standards.
• Perform other duties as assigned.

Benefits

• Free movies and food.
• Paid time off.
• Competitive pay.
• Flexible scheduling.
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available to full-time and part-time teammates.

What This Job Offers

• Education Level: No Education Listed