Fully Remote Supplemental Benefits Specialist

AIL•Greensboro, NC
•$80,000 - $100,000•Remote

About The Position

AO Globe Life / American Income Life is hiring a fully remote Supplemental Benefits Specialist to support individuals and families across the United States. The role focuses on helping clients explore supplemental benefit options, guiding them through enrollment, and providing attentive, client-first service through virtual consultations on Zoom. Inbound client interest is provided, so the role does not involve cold outreach. This is an independent contractor opportunity with commission-based, performance-driven compensation rather than an hourly or salaried wage. The company provides training, mentorship, licensing guidance, and ongoing professional development. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities; applicable pre-licensing coursework, exams, and state licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Strong communication and people skills.
  • Work authorization in the United States and legal eligibility to work in the United States.
  • At least 18 years of age.
  • Reliable high-speed internet connection and a computer or laptop with webcam; the posting specifies a Windows laptop/PC.
  • Ability to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Self-motivated, organized, coachable, and able to work independently.
  • Comfortable with virtual meetings and familiar with digital tools.
  • Provide a professional remote workspace.
  • No prior insurance experience is required.

Nice To Haves

  • Customer service background is helpful but not required.
  • Interest in a people-centered, service-first career and supporting a purpose-driven mission.

Responsibilities

  • Develop strong, long-term relationships with clients.
  • Maintain accurate digital documentation and manage follow-up communication.
  • Guide clients through enrollment with clarity and professionalism.
  • Help clients explore supplemental benefit options tailored to their needs.
  • Conduct virtual consultations with clients via Zoom.
  • Provide attentive, client-first service.
  • Participate in required training, virtual meetings, mentorship, and ongoing professional development.

Benefits

  • Inbound client interest; no cold outreach.
  • Training and licensing support, including licensing guidance.
  • Monthly and quarterly bonus potential.
  • 3% equity opportunity for eligible team members.
  • Renewal-based income growth opportunities.
  • Supportive, people-centered culture.
  • Fully remote work with flexible hours.
  • Path toward leadership roles.
  • Weekly performance-based pay.
  • Ongoing mentorship and professional development.
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