Home-Based Supplemental Benefits Specialist

AIL•Albany, NY
•$80,000 - $115,000•Remote

About The Position

AO Globe Life is hiring a fully remote Supplemental Benefits Specialist for its mission-driven team. The role is suited to recent or soon-to-be graduates in business, marketing, or communications, as well as people who enjoy people-centered, service-first work. Training, mentorship, and inbound client interest are provided to support a long-term career. The position involves virtual client consultations, helping clients consider supplemental benefits, and supporting them through enrollment. The opportunity is an independent contractor role with commission-based, performance-driven compensation; it is not hourly or salaried. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Terms and requirements may vary by state.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Have a self-starter mindset and strong organizational skills.
  • Have strong communication and interpersonal skills.
  • Provide a reliable high-speed internet connection and a Windows-based laptop or PC with webcam; candidates must provide their own equipment.
  • Provide a professional remote workspace.
  • Be comfortable in virtual meetings and using digital tools.
  • Complete required training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

  • Prior customer service or consultative experience is a plus but is not required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Maintain accurate digital documentation and manage follow-up communication.
  • Conduct virtual client consultations using Zoom.
  • Help clients explore supplemental benefit options tailored to their needs.
  • Prioritize high-quality, client-focused interactions.
  • Support clients throughout enrollment with clarity and professionalism.
  • Build lasting client relationships.
  • Participate in ongoing training, mentorship, virtual meetings, and professional development.

Benefits

  • Monthly and quarterly bonuses.
  • Inbound leads; no cold outreach.
  • Training, licensing guidance, mentorship, and ongoing professional development are provided. Candidates bear the expense of pre-licensing coursework, examinations, and state licensing requirements.
  • Supportive, people-first team culture.
  • Weekly pay based on performance.
  • Equity opportunity of 3% for those who qualify.
  • Fully remote work with a flexible schedule.
  • Renewal-based income growth opportunities.
  • Potential path into leadership.
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