Supervisory Psychologist (Branch Manager, Organizational Effectiveness)

Federal Aviation Administration • Washington, DC

26d

About The Position

Serves as Branch Manager for the Organizational Effectiveness Branch (AHD-130), leading efforts to improve organizational performance through consulting services, organizational diagnostics, and evidence-based interventions that strengthen leadership, team effectiveness, organizational culture, and workforce performance. The role directs the branch’s people, operations, and work; coordinates with AHD leadership on goals and performance measures; and ensures projects align with AHD objectives.

The manager plans and assigns work, sets priorities and performance expectations, monitors employee performance, approves time and leave, and takes or recommends corrective and disciplinary actions as appropriate. The position manages assigned staff, budgets, and other resources, including forecasting and justifying resource needs. It applies expertise in organizational psychology, team dynamics, facilitation, and administrative policies to develop and continually improve the team’s processes from service request intake and scoping through delivery and evaluation.

The role also builds relationships with AHD leadership and customers across FAA organizations, communicates progress and results, and supports team members through feedback, coaching, mentoring, and development opportunities. Work is governed by established policies and objectives that allow discretion, and performance is periodically reviewed by higher-level leadership.

Requirements

• Successful completion of a full four-year course of study at an accredited college or university leading to a bachelor's or higher degree in Psychology.
• At least one year of specialized experience equivalent to the FV-I (FG/GS-13) level.
• Experience leading implementation of organizational development and change-management solutions in a technical work environment.
• Experience facilitating multidisciplinary teams to analyze business needs and identify performance and cultural gaps, support collective change efforts, and reduce implementation risk.
• Experience applying psychological principles, theories, methods, or data to evaluate practical situations, organizational behavior, and performance challenges and develop a planned organizational change approach.
• U.S. citizenship.
• Selective Service registration for males born after December 31, 1959.
• Submit an SF-50 and college or university transcripts; certificates may also be submitted to verify qualifications.
• Meet qualifications by the vacancy announcement closing date.
• Successful completion of a security investigation may be required.

Responsibilities

• Guide, supervise, and support the people, operations, and work of the Organizational Effectiveness Branch.
• Coordinate with AHD leadership to establish and prioritize team goals, objectives, and performance measures.
• Translate team priorities into SMART goals and performance standards, and clarify expectations for individual and team success.
• Plan team work, communicate organizational vision and objectives, set priorities, assign tasks, monitor performance, approve time and leave, and take or recommend corrective and disciplinary actions as appropriate.
• Model and promote a customer service orientation and hold team members accountable for it.
• Build a strong relationship with and integrate into the AHD leadership team.
• Provide AHD leadership with timely information, reports, and briefings on progress, results, and future opportunities.
• Plan and manage assigned budgets, staff, and other resources; reallocate resources or request additional resources as needed; and forecast and justify resource requirements.
• Lead the creation, execution, and continual improvement of team processes and procedures from service request intake and scoping through delivery and evaluation.
• Assign work in alignment with team members’ positions, strengths, and development needs; promote collaboration and operational excellence; and manage workload and customer expectations.
• Review team member performance, work products, and deliverables, and provide ongoing and timely feedback.
• Address performance or conduct issues promptly and appropriately.
• Apply advanced technical knowledge and advanced understanding of budget, human-resource, administrative policies, and organizational objectives.
• Encourage and support team members’ capability development through coaching, mentoring, and other development opportunities.
• Create, implement, and share a personal development plan to support continual learning.
• Adapt to new information, changing conditions, setbacks, and obstacles by adjusting approaches as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager