About The Position

The Organizational Effectiveness Practitioner supports the execution and delivery of the Organizational Effectiveness (OE) strategy through hands-on coordination and implementation of OE initiatives. The role translates OE priorities into practical activities, materials, and engagement plans for teams and leaders, and supports planning, preparation, follow-up, and accountability across initiatives. The practitioner supports IB Accelerate, gathers and synthesizes feedback and outcomes to inform recommendations, and coaches teams and individuals in improving collaboration, ways of working, and continuous improvement. The role also supports training and workshop delivery, tracks initiative progress and engagement, maintains shared OE resources, and provides day-to-day guidance to teams. Clear communications, documentation, and process materials are created and maintained to support OE initiatives.

Requirements

  • Bachelor’s degree in Business, Organizational Development, or a related field, or equivalent experience.
  • At least 3 years of prior work experience in organizational effectiveness, change management, team enablement, coaching, or continuous improvement roles.
  • Experience supporting training, coaching, or capability-building initiatives within cross-functional teams.
  • Strong coaching, facilitation, and stakeholder engagement skills.
  • Ability to influence and build trust across teams and organizational levels.
  • Ability to translate strategy into practical, actionable outcomes.
  • Ability to interpret feedback and operational signals and develop practical recommendations.
  • Strong written and verbal communication skills, including the ability to create clear documentation and training materials.
  • Experience supporting change initiatives and embedding new ways of working.
  • Organized and detail-oriented, with the ability to track actions and manage multiple initiatives simultaneously.
  • Familiarity with agile ways of working and continuous improvement practices.
  • Ability to analyze themes, risks, and insights from team engagement and feedback.
  • Demonstrates the ability to put the team first, offer help, write with clarity, apply functional expertise, offer practical solutions, maintain documentation, attend to multiple tasks, cope with uncertainty, strive for achievement, and take action.

Nice To Haves

  • Intermediate Excel skills.
  • ProSci or CCMP certification.

Responsibilities

  • Coordinate and implement Organizational Effectiveness initiatives in support of the OE strategy.
  • Translate OE priorities into activities, materials, and engagement plans for teams and leaders.
  • Support initiative planning, preparation, and follow-up to maintain progress and momentum.
  • Track actions, commitments, and outcomes to provide visibility and accountability.
  • Support execution of IB Accelerate, including coordination, check-ins, and maintenance of materials and trackers.
  • Gather and synthesize feedback, observations, and outcomes from teams and leadership to inform recommendations and next steps.
  • Coach teams and individuals to improve ways of working, collaboration, and continuous improvement practices.
  • Support the design and delivery of training sessions, workshops, and learning materials aligned to OE priorities.
  • Track engagement, adoption, and progress indicators to support measurement of OE initiatives.
  • Maintain shared OE resources, templates, guidance, and processes.
  • Provide day-to-day guidance and support to teams on organizational effectiveness practices.
  • Create and maintain communications, documentation, and process materials for OE initiatives.
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