Organizational Effectiveness Manager

Light House Electric • Canonsburg, PA

3d

About The Position

The Organizational Effectiveness Manager partners with leaders to improve efficiency through process improvement, project management, and change management initiatives. The role facilitates continuous improvement, analyzes business processes, and implements solutions to enhance operational efficiency and organizational effectiveness. It serves as an internal consultant and works with cross-functional teams and the Technology team to improve processes, define business requirements, support solution development, and ensure technology achieves intended business outcomes. The manager also helps departments strengthen standards and SOPs, develops reusable improvement and change management tools, and coaches and trains employees and leaders to support effective teams and lasting adoption of change.

The position may require periodic travel to company offices, job sites, training events, and meetings, including occasional overnight travel. Work may take place in office and active job-site settings, indoors or outdoors, and in varying environmental conditions. A valid driver's license with an acceptable driving record is required. Employment is contingent on required pre-employment screening, and applicants must be authorized to work in the United States.

Requirements

• Five to ten years of experience in organizational effectiveness, operational excellence, continuous improvement, project management, industrial engineering, business consulting, or a related field (the posting's wording is “Two (5) to five (10) years”).
• Experience leading process improvement initiatives across multiple departments.
• Experience facilitating workshops, meetings, or improvement events with cross-functional teams.
• Experience analyzing business processes and implementing measurable improvements.
• Experience managing projects from initiation through completion.
• Strong experience interpreting data and translating findings into actionable business recommendations.
• Bachelor's degree in Business Administration, Organizational Leadership, Engineering, Information Systems, Industrial Engineering, or a related discipline.
• Excellent communication, facilitation, and presentation skills, including the ability to simplify complex issues and drive productive discussions.
• Strong critical thinking and judgment; ability to navigate ambiguity and adapt as situations change.
• Strong influencing, negotiation, and conflict-resolution skills.
• Strong systems thinking and business acumen, including understanding how changes to people, processes, technology, data, and standards affect the broader organization.
• Working knowledge of business software, databases, data structures, and software development concepts.
• Strong relationship-building skills and ability to establish credibility with employees, field teams, business leaders, and executives.
• Ability to independently manage competing priorities with organization, follow-through, and attention to detail.
• Proficiency with Microsoft Office, including Excel and PowerPoint.
• Valid driver's license with an acceptable driving record.
• Must be authorized to work in the United States.
• Must pass pre-employment drug screening and background check.

Nice To Haves

• Experience within construction, engineering, manufacturing, or industrial industries.
• Experience supporting organizational transformation or business change initiatives.
• Experience with Lean methodologies and continuous improvement programs.
• Experience working in matrix organizations with multiple stakeholders.
• Consulting or internal consulting experience.
• Experience with Lucidchart, Waybook, Asana, or similar platforms.
• Project Management certification.

Responsibilities

• Serve as an internal consultant to leaders, identifying and leading opportunities to improve business processes, organizational effectiveness, and operational performance.
• Lead Lean and continuous improvement initiatives, including Kaizen events, process mapping, root-cause analysis, and future-state process design.
• Facilitate cross-functional teams to solve business challenges, reduce waste, improve consistency, and implement sustainable improvements.
• Partner with the Technology team throughout the SDLC to define business requirements, redesign processes, support solution development, and ensure technology enables intended business outcomes.
• Partner with departments to strengthen standards and SOPs, guide their progress and maturity, and ensure Waybook content is practical, standardized, and continuously improved.
• Develop and maintain standardized Lean and continuous improvement tools and change management templates for departments to identify, implement, and sustain improvements.
• Coach and train leaders and employees on Lean, continuous improvement, change management, leadership philosophies, and tools such as Working Genius.
• Promote continuous improvement, organizational learning, and standardization across the organization.
• Stay informed about emerging organizational effectiveness and operational excellence best practices.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with company policies and procedures.

Benefits

• Company-paid Medical, Dental, and Vision insurance.
• Short-Term and Long-Term Disability insurance.
• Life and AD&D insurance.
• 401(k) with 5% company match.
• Paid Holidays.
• Paid Time Off.
• Annual performance reviews.
• Employee Stock Ownership Plan (ESOP); the company is 30% employee-owned.
• Competitive salary based on experience.
• Opportunity to work on large-scale, high-profile projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager