Supervisory Mobility Transportation Specialist

Veterans Health Administration • Philadelphia, PA

3d • Onsite

About The Position

The employee serves as the Supervisory Mobility Transportation Specialist at the VA Medical Center in Philadelphia, Pennsylvania, managing Veterans Transportation System (VTS) and Beneficiary Travel (BT) activities. The programs provide transportation for eligible Veterans to VA facilities and authorized non-VA appointments, including mileage reimbursement, contracted transportation, Special Mode Travel, ambulance services, inter-facility transfers, and common carrier travel. The role oversees program compliance and effectiveness and serves as Contracting Officer Representative for transportation contracts. The position also works with state Veterans and transportation agencies and local providers to expand transportation networks and improve Veterans’ access to care.

The position plans and directs administrative activities for transportation services serving Veterans, active-duty service members, caregivers, and others in metropolitan and rural or remote areas. It includes resource and budget management, program evaluation, reporting, community outreach, and full supervisory responsibility for staff. Work is performed at the VA Medical Center in an adequately lighted, climate-controlled office. The work is primarily sedentary, may require slight physical effort, and involves periodic travel. This is not a virtual position; employees must live within or be willing to relocate within commuting distance of the duty location.

The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Recruitment and relocation incentives may be authorized for highly qualified candidates. The position is at the GS-11 level and requires either qualifying specialized experience, qualifying graduate education, or a combination of education and experience. A one-year probationary period applies.

Requirements

• U.S. citizenship.
• Meet GS-11 qualification requirements through one of the following: at least one year of specialized experience equivalent to GS-9; qualifying doctoral-level or graduate education; or an equivalent combination of qualifying graduate education and specialized experience.
• Specialized experience must include relevant knowledge of transportation functions and may include fleet management or common carrier transportation; planning and directing transportation administration; prioritizing program resources; analyzing transportation program operations; and providing leadership, supervision, instruction, or counsel to employees.
• Document work experience with job title, duties, month and year start and end dates, and hours worked per week.
• Submit transcripts if education is used to meet qualification requirements.
• Complete the application, assessment, and questionnaire, including the Supervisory Situational Judgment Test.
• Register with Selective Service if applicable to males born after December 31, 1959.
• Subject to background and security investigation and completion of online onboarding and acceptable identity-document requirements.
• Participate in the seasonal influenza vaccination program as a condition of employment.
• Serve a one-year probationary period.
• Live within or be willing to relocate within commuting distance of the Philadelphia duty location.
• Periodic travel is required.

Responsibilities

• Manage the facility’s Veterans Transportation Program, providing safe and reliable transportation to Veterans traveling to VA facilities and authorized non-VA appointments.
• Arrange travel for eligible enrollees through mileage reimbursement and contracted transportation modes.
• Plan, develop, evaluate, market, and direct administrative activities for transportation programs serving Veterans, active-duty service members, caregivers, and others, particularly people who are disabled, frail, elderly, or receiving life-dependent treatments.
• Conduct studies of program efficiency and productivity and recommend changes to work methods and procedures.
• Identify staffing, funding, equipment, and facility resources needed to support program operations.
• Manage the transportation budget, analyze organizational budgets, and advise Medical Center management on budget and program matters.
• Serve as Contracting Officer Representative for transportation contracts, including common carrier, special mode, ambulance, and air ambulance services.
• Conduct outreach to community transit authorities and work with state and local agencies and transportation providers to expand transportation networks.
• Coordinate recurring performance-improvement reports, management briefings, summaries, and non-recurring reports.
• Ensure performance measures and standards established by accrediting, regulatory, and higher agency authorities are met.
• Perform supervisory duties, including setting performance expectations, evaluating employees, providing advice and instruction, resolving minor complaints and grievances, approving or disapproving leave, and distributing work according to workload.
• Ensure transportation staff maintain appropriate licenses, certifications, and training.
• Perform other related duties as assigned.

Benefits

• Federal employee benefits package is available to eligible employees and their families.
• Selected applicants may request credit for prior work or military service toward annual leave accrual, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree