Supervisory Management and Program Analyst

Customs and Border Protection•Washington, DC

3d•$143,913 - $187,093•Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Operations Support, CBP Watch, Emergency Management Division (EMD), in Washington, DC. CBP Watch is a 24/7, agency-wide information-sharing and analysis center supporting CBP operators, analysts, and decision-makers. It conducts trend and pattern analysis across a multi-domain border-security environment, provides indications and warnings to frontline operators, and coordinates reporting and information with CBP headquarters, field elements, DHS operations centers, and federal, state, territorial, local, tribal, and other partners. The incumbent leads complex management and program analyses, cross-cutting projects, organizational studies, and operational-improvement initiatives affecting CBP Watch operations and EMD programs. The position directs assigned work from planning and data collection through analysis, implementation assessment, follow-up, and evaluation. It provides branch-level direction for analysis, strategic planning, implementation assessment, and organizational improvement supporting CBP-wide emergency-management, continuity, preparedness, incident-management, and related operational-support programs. The incumbent also reviews and assesses legislation, executive orders, DHS and CBP directives, policies, regulations, and other high-level decisions, and directs and evaluates subordinate Federal employees performing related program work. The position is GS-14, with a stated salary range of $143,913 to $187,093. The incumbent must obtain and maintain eligibility for a Secret clearance. Newly appointed first-time CBP supervisors must complete mandatory leadership training, including three weeks of in-residence training in Harpers Ferry, West Virginia, within the first 90 days, unless waived. An 18-month supervisory probationary period may apply.

Requirements

At least one year of specialized experience equivalent to the next lower grade level, conducting management and program analyses of emergency-management, continuity, preparedness, incident-management, and operational-support programs across headquarters and field offices.
Experience analyzing policies, directives, regulations, program plans, and standard operating procedures to identify implementation requirements, resource considerations, internal controls, and operational risks.
Experience developing performance measures, data-collection methods, and management-information products for program planning, implementation assessments, and leadership reporting.
Experience preparing policy-impact analyses, issue papers, briefing materials, implementation guidance, and corrective-action plans addressing emergency-management and continuity requirements.
Experience coordinating program assessments with headquarters offices, operational components, field elements, operations centers, and partner organizations to document capability gaps, readiness concerns, and implementation issues.
Resume must explicitly demonstrate the required specialized experience.
Meet applicable Time in Grade requirements; current Federal employees must have served 52 weeks at the next lower grade or equivalent by 11/06/2026.
U.S. citizenship is required.
Males born after 12/31/1959 must be registered with Selective Service.
Applicants not currently employed by CBP must meet the U.S. residency requirement of physical residence in the United States or its protectorates for at least three of the last five years, subject to possible waiver exceptions.
All pre-employment processes are conducted in English; applicants may be required to pass a background investigation and drug testing.
Obtain and maintain eligibility for a Secret clearance.
New employees to the Federal government must serve a one-year probationary period; an 18-month supervisory probationary period may also be required.
Disclose qualifying current or recent Executive Branch political-appointee service to the Human Resources Office.
Submit the supporting documents listed in the announcement's Required Documents section.

Responsibilities

Lead and oversee complex management and program analyses, cross-cutting projects, organizational studies, and operational-improvement initiatives affecting CBP Watch operations and EMD programs.
Direct all phases of assigned work, including planning, data collection, analysis, implementation assessment, follow-up, and evaluation of results.
Provide branch-level direction for management and program analysis, strategic planning, implementation assessment, and organizational-improvement activities supporting CBP-wide emergency-management, continuity, preparedness, incident-management, and related operational-support programs.
Review, analyze, interpret, and assess proposed and issued legislation, executive orders, DHS and CBP directives, policies, issuances, regulations, and other high-level decisions affecting CBP Watch, EMD, and related headquarters and field activities.
Plan, organize, direct, and evaluate the work of subordinate Federal employees performing management and program analysis, emergency management, continuity, preparedness, incident management, strategic and operational planning, logistics, and related program-support work.