Supervisory Management and Program Analyst

Immigration and Customs Enforcement•Irving, TX

About The Position

The Supervisory Management and Program Analyst works in the Business Management Unit (BMU) of the ICE Office of Human Capital (OHC), providing administrative support in areas such as budget management, property and space administration, and position management. The role is located in Irving, Texas, and is a non-bargaining-unit position. At the full-performance level, the analyst evaluates program outcomes, monitors work quality and compliance, balances operational needs and resources, and helps implement processes through training and guidance. This is a full-time, permanent Career/Career-Conditional appointment and a supervisory position. A one-year probationary period may be required, and first-time supervisors or managers must serve a one-year supervisory probationary period.

Requirements

U.S. citizenship.
Successfully pass a background investigation and drug screen.
Males born after December 31, 1959, must certify registration with Selective Service.
For GS-13: one year of specialized experience at the GS-12 level or equivalent, including advising junior analysts on complex program analysis and evaluation; applying analytical techniques and understanding administrative laws, policies, regulations, and precedents for public program administration; leading stakeholder communications to support adoption of recommendations and manage procedural changes and resources; and assisting with planning guidance, resource allocation strategies, and appraisals of resource utilization.
Demonstrate competencies in compliance, partnering, organizational awareness, planning and evaluating, strategic thinking, accountability, decisiveness, leadership, and developing others.
Meet qualification requirements by the announcement closing date.
Limit the resume to no more than two pages.

Responsibilities

Identify meaningful performance indicators, design data collection methodologies, and apply advanced statistical techniques to evaluate program outcomes.
Monitor and evaluate work performance by reviewing completed work for accuracy, quality, and compliance with agency policies and procedures.
Balance operational requirements, resource constraints, and evolving program objectives to ensure team objectives are met efficiently and effectively.
Conduct training sessions, develop standard operating procedures, and advise on implementation of new processes.
Provide advice and direction to junior analysts on complex program analysis and evaluation tasks.
Lead stakeholder communications to facilitate adoption of recommendations, including procedural changes that may cause conflict.
Assist in preparing long-range and short-range planning guidance, developing resource allocation strategies, and continuously appraising resource utilization.