Supervisor (Specialist) - Nike Eagan

Nike • Eagan, MN

11d • $21 - $27 • Onsite

About The Position

The Supervisor, referred to as a Specialist at Nike, works at the Nike Eagan store in Eagan, Minnesota. This full-time retail role involves working in a high-volume, fast-paced environment and guiding customers as they make purchasing decisions. The Supervisor supports customer service, leads by example in delivering Nike’s Service Principles, and works with teammates to achieve store goals and create a positive customer experience. The position requires 34–40 hours per week, including nights and weekends.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to help customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products and services to support customer needs.
• Bring a positive attitude and passion to interactions with teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Welcome customers, understand their wants and needs, and exceed their expectations throughout their store journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual display duties.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family, up to 50% off.
• Accrued paid time off and holiday pay.
• Eligible employees working at least 20 hours per week receive access to a 401(k) plan, CERA, an Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on their hire date.
• Eligible employees working at least 20 hours per week can access Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
• Optum Employee Assistance Program support at no cost for employees and their families.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed