Supervisor (Specialist) - Nike Oshkosh

NIKE • Oshkosh, WI

6d • Onsite

About The Position

As a Nike Retail Supervisor, referred to as a Specialist, you are the face of NIKE and help customers make informed decisions in a high-volume, fast-paced store. You work with your team to focus on customer service, support shared goals, and create memorable customer experiences. The role includes leading by example and delivering service in line with Nike’s Service Principles, while supporting customers, teammates, and store operations.

The position is full time at Nike Oshkosh in Oshkosh, Wisconsin, for 34–40 hours per week. Work includes nights, weekends, and holidays based on store needs.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to help customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, show care for their wants and needs, and exceed their expectations throughout their journey.
• Demonstrate professionalism, integrity, reliability, and kindness.
• Operate a cash register and perform shipping and receiving duties.
• Stock products, clean, and build visual displays.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family members of up to 50%.
• Accrued paid time off and holiday pay.
• 401(k) plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for eligible employees working 20 or more hours per week, starting on the hire date.
• Health Savings Accounts and Flexible Savings Accounts for eligible employees working 20 or more hours per week after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for employees and their families.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed