Supervisor (Specialist) - Nike Oshkosh

Nike • Oshkosh, WI

7d • Onsite

About The Position

As a Nike Retail Supervisor, referred to as a Specialist, you are the face of NIKE in a high-volume, fast-paced retail environment. You use your experience and perspective to help customers make informed choices, support excellent customer service, and work with your team to achieve shared goals. The role involves bringing Nike products and services to life, creating welcoming customer experiences, and supporting store operations. This is a full-time position at Nike Oshkosh, scheduled for 34–40 hours per week, including nights and weekends.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically so customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers each day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Make customers feel welcome, show care for their wants and needs, and exceed their expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual display-building duties, with or without accommodations.
• Attend store events and show up for teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family members of up to 50% off.
• Accrued paid time off and holiday pay.
• For full-time and part-time employees working 20 or more hours per week: eligibility for a 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the hire date.
• For full-time and part-time employees working 20 or more hours per week: eligibility for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to purchase Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• No-cost access to support through the Optum Employee Assistance Program for employees and their families.
• Tuition reimbursement of up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed