Supervisor - Nike Salem

Nike•Salem, NH

7d•Onsite

About The Position

The Department Manager, referred to at Nike as a Coach, leads and inspires a store team to deliver excellent customer experiences and achieve store growth. The role represents the Nike brand and its culture of sport, trains team members, implements Nike Service Principles, and fosters an inclusive, supportive environment where employees can succeed. The manager also supports community partnerships and leads store operations and business results, including staffing, customer service, sales, planning, budgeting, people leadership, and product presentation.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire a team to deliver the best customer experience and ensure team members feel included and supported.
Lead a team in keeping all store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools needed for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
Train the team and implement Nike Service Principles.
Support store growth strategies and build community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts of up to 50% for the employee and family on Nike, Converse, and Jordan products.
Education programs to develop and advance your career.