Supervisor - Nike Portland

Nike • Portland, OR

3d • Onsite

About The Position

The Retail Supervisor, referred to as a Specialist at Nike, represents Nike in a high-volume, fast-paced retail environment. The role supports customers in making product choices, leads by example in delivering service according to Nike’s Service Principles, and works with teammates to achieve shared goals and create positive customer experiences. The position includes customer service, product and technology learning, store operations, and participation in store events.

Requirements

• Must be at least 18 years old in the United States.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, understand their wants and needs, and exceed their expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual display-building duties.
• Attend store events and support teammates.

Benefits

• Discounts of up to 50% for employees and their families on Nike, Converse, and Jordan products.
• Accrued paid time off and holiday pay.
• Eligible employees working 20 or more hours per week: 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health resources, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
• Health Savings Accounts and Flexible Savings Accounts for eligible employees working 20 or more hours per week after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
• No-cost access to Optum Employee Assistance Program support for employees and their families.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed