Supervisor - Nike Foxwoods

Nike • Mashantucket, CT

4d • $21 - $27 • Onsite

About The Position

The Nike Retail Supervisor, referred to as a Specialist, represents Nike in a high-volume, fast-paced retail setting. The role supports customers in choosing products, delivers service in line with Nike’s Service Principles, and works collaboratively with teammates to meet goals and create positive customer experiences. Supervisors lead by example, bring product knowledge and enthusiasm to the store, and help make each step of the consumer journey welcoming and memorable.

Requirements

• Be at least 18 years old in the U.S.
• Have 1 year of retail or consumer service experience.
• Be flexible to work nights, weekends, and holidays based on store needs.
• Use customer service authentically so customers feel seen and understood.
• Have the ability to learn and train on the latest products and technologies.
• Be able to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, demonstrate care for their wants and needs, and exceed expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual-display-building duties.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and their families, up to 50% off.
• Accrued paid time off and holiday pay.
• Eligible employees working at least 20 hours per week can access a 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the date of hire.
• Eligible full-time and part-time employees working at least 20 hours per week can access Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
• Optum Employee Assistance Program support at no cost for the employee and their family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed