Supervisor - Nike Salem

NIKE•Salem, NH

5d•Onsite

About The Position

The Supervisor (referred to in the description as a Department Manager or Coach) leads and inspires a Nike store team to deliver a strong customer experience while supporting an inclusive and positive team environment. The role involves working in a high-volume, fast-paced retail setting and using retail expertise to support store growth strategies and community partnerships. The Supervisor represents Nike’s brand and culture of sport, trains team members, implements service principles, and helps create positive experiences for customers, colleagues, and the community. The position is at Nike Unite in Salem, New Hampshire, and is full-time at 34–40 hours per week, including nights and weekends. Benefits include employee discounts, healthcare, paid time off, and education and career-development programs.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver the best experience for customers and ensure team members feel included and supported.
Help keep all store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need to succeed in their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Train the team and implement Nike Service Principles.
Support store growth strategies and build community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
Optum Employee Assistance Program support at no cost for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
Education programs to develop and advance career.
Employee discounts.