Supervisor - Nike Portland

NIKE • Portland, OR

2d • Onsite

About The Position

As a Nike Retail Supervisor, also referred to as a Specialist, you are the face of NIKE and help customers make informed choices in a high-volume, fast-paced store. You work with your team to provide customer service, achieve shared goals, and create welcoming, memorable customer experiences. The role includes leading by example in delivering service in line with Nike’s Service Principles, supporting teammates and customers with enthusiasm and product knowledge, and carrying out day-to-day store operations. The position is at Nike Stores, 638 SW 5th Ave, Portland, OR 97204. It is full-time, 34–40 hours per week, including nights and weekends.

Requirements

• Must be at least 18 years old in the U.S.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically so customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, show care for their wants and needs, and exceed their expectations throughout their journey.
• Demonstrate professionalism, integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual-display-building duties.
• Attend store events to support teammates.

Benefits

• Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
• Accrued paid time off and holiday pay.
• For employees working 20 hours or more per week: 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the hire date.
• For employees working 20 hours or more per week, Health Savings Accounts and Flexible Savings Accounts are available after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for the employee and family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed