Supervisor (part-time) - Perry Ellis

Perry Ellis International - Retail•Nashville, TN

About The Position

The Supervisor Key Holder supports the Store Manager in operating the retail store efficiently and carrying out sales management functions. The role helps ensure the sales team meets efficiency and customer satisfaction goals, supports store replenishment and the execution of marketing and promotional changes according to company directives, and assists with training sales associates.

Requirements

  • 1–2 years of retail experience.
  • Energetic and positive attitude.
  • Flexible availability and reliable transportation.
  • Strong verbal and written skills.
  • Strong interpersonal communication and customer service skills.
  • Customer-service orientation; outgoing, friendly, personable, and positive attitude.
  • Ability to move and/or lift up to 25 pounds.
  • High school degree.

Responsibilities

  • Act as a customer-focused role model, respond to customer needs, and promote merchandise using product knowledge.
  • Work toward excellent secret shopper scores and maintain the store’s visual presentation and appearance.
  • Understand store sales plans, results, business trends, inventory opportunities, and individual contributions to business results.
  • Share and execute store strategy in alignment with corporate and district initiatives.
  • Plan and manage workflow and support appropriate staffing levels based on business trends and payroll guidelines.
  • Follow company policies, procedures, and operations standards.
  • Support the Store Manager in maintaining the store’s physical appearance and cleanliness.
  • Communicate effectively in writing and verbally, and report loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
  • Support, supervise, and motivate staff members.
  • Participate in pricing strategies and support merchandise setup according to visual guidelines.
  • Communicate inventory opportunities to the Store Manager and help replenish merchandise on the selling floor as needed.
  • Follow Human Resources standards and general practices.
  • Hold teams accountable for results and communicate opportunities to Store Managers.
  • Manage conflict, involve the team in decision-making, guide the process, and encourage feedback and dialogue around solutions.
  • Maintain confidentiality and meet personal commitments.

Benefits

  • Employee discount
  • Accumulated personal/sick time off
  • 401(k) plan
  • Monthly sales incentives
  • Clothing allowance
  • Holiday pay
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