Supervisor (part-time) - Perry Ellis

Perry Ellis International•Grand Prairie, TX

11h

About The Position

The Supervisor Key Holder is a part-time support role responsible for helping run retail stores efficiently. The position supports the Store Manager in store operations and sales management, helping the sales team meet efficiency and customer-satisfaction goals. The Supervisor Key Holder also helps keep the store replenished, carries out marketing and promotional changes according to company directives, and supports the training and supervision of sales associates.

Requirements

Energetic and positive attitude.
1–2 years of retail experience.
Flexible availability and reliable transportation.
Strong verbal and written communication skills.
Strong interpersonal communication and customer service skills.
Customer-service-oriented, outgoing, friendly, personable, and positive attitude.
Able to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Serve as a role model and prioritize customers by responding to their needs; achieve excellent secret shopper scores.
Maintain the store’s visual presentation and appearance, and promote merchandise using product knowledge to assist customers.
Understand store sales plans, results, business trends, inventory opportunities, and individual contributions to business results.
Share the store strategy and support its execution in alignment with corporate and district initiatives.
Plan and manage time to prioritize workflow; support staffing levels based on business trends and payroll guidelines.
Follow company policies, procedures, and operational standards.
Support the Store Manager in maintaining the store’s physical appearance and cleanliness.
Communicate effectively in writing and verbally, and report loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
Support staff supervision and motivation; hold teams accountable for results and communicate opportunities to Store Managers.
Support pricing strategies, merchandise setup according to visual guidelines, inventory opportunity communication, and replenishment of the selling floor.
Follow Human Resources standards and general practices; manage conflict, involve and empower the team in decision-making, and encourage constructive dialogue around solutions.
Maintain confidentiality and meet personal commitments.