Supervisor - Nike Thornton

Nike • Denver, CO

3d • $22 - $29 • Onsite

About The Position

The Retail Supervisor, referred to as a Specialist at Nike, represents Nike in a high-volume, fast-paced retail environment. The role guides customers toward products that fit their needs, delivers a strong customer experience, and works with the store team to achieve shared goals. Supervisors lead by example, bring Nike’s Service Principles to life, and support teammates while helping create memorable customer experiences.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically so customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products and services to support customer needs.
• Bring a positive attitude and passion to interactions with teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, show care for their wants and needs, and exceed expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping and receiving duties.
• Stock products, clean, and build visual displays, with or without accommodations.
• Attend store events and show up for teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family members of up to 50%.
• Accrued paid time off and holiday pay.
• 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health resources, financial coaching and education, child development support, and caregiving benefits for eligible employees working 20 or more hours per week, starting on hire.
• Health Savings Accounts and Flexible Savings Accounts for eligible employees working 20 or more hours per week after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for employees and their families.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed