Supervisor(06038) - 200 Market Dr.

Domino's Franchise•Emporia, VA

About The Position

The Supervisor coaches and mentors general managers (GMs), assistant managers (AMs), and crew; drives operational excellence across stores; reviews financial and operational performance; and leads market-development activities to grow AWUS. The role uses structured store visits, performance reviews, action plans, and coordination with market and field-support teams to improve results.

Requirements

  • Minimum 3 years of multi-unit experience in the restaurant or retail industry.
  • Experience ensuring operational effectiveness for multi-unit operations.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Plan coaching objectives before each store visit using the store planning tool.
  • Provide on-the-job coaching in key operational and management skills to GMs, AMs, and crew.
  • Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
  • Mentor GMs and AMs in professional development and career tracks.
  • Reinforce execution of company policies and standards across stores.
  • Identify and diagnose significant operational gaps in underperforming stores and develop formal action plans to address them.
  • Coordinate field-support resources, including Field Trainers, Human Resources, Operations Evaluators, and Market Specialists, as needed.
  • Review key financial variables when preparing for store visits and analyze and track financial and operational data to identify meaningful insights.
  • Prepare short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
  • Present weekly financial and operational updates at Market Leader and area GM meetings.
  • Use P/L reviews and quarterly business reviews to ensure stores meet operating plans.
  • Coordinate with the Market Leader and field support to develop market business plans.
  • Drive the development and execution of Local Store Marketing initiatives.
  • Empower GMs to lead Local Store Marketing execution, including building relationships with schools and the community.
  • Work with the Market Leader to identify and pursue new AWUS growth opportunities.
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