Assistant Manager(06038) - 200 Market Dr.

Domino's Franchise•Emporia, VA

14h

About The Position

The Assistant Manager is responsible for the results and operations of assigned Domino’s Pizza stores. The role ensures food, labor, service, and store budgets meet goals; stores meet or exceed minimum TIPS and Domino’s Pizza standards; and each store operates at a minimum four-star level. The Assistant Manager oversees staffing and team-member training, product and operational standards, implementation of new products and ideas, equipment maintenance and readiness, inventory checks, school-lunch preparation and delivery, and accurate store records and reporting. The role includes reviewing profit and loss with the direct supervisor each month, performing self OERs during the first week of each period and addressing corrections, completing evaluations and raises as needed, and ensuring assignments, reports, and paperwork are completed accurately and on time. The Assistant Manager is expected to work a minimum 50-hour week, with one day off and one on-call day. The job description also specifies operating procedures for customer service, order accuracy, food preparation, driver safety and delivery practices, cash limits, personal appearance, and store safety and security.

Requirements

Work a minimum 50-hour week with one day off and one on-call day.
Follow Domino’s Pizza customer-service, food-preparation, delivery, safety, security, and operational procedures.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within target and maintain store budgets.
Review profit and loss with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure all stores are staffed and team members are trained.
Maintain repair and maintenance of all stores.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including the required paperwork and notifying the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Know and uphold product and operational standards.
Ensure safety and security procedures are followed and equipment is in working order.
Prepare and deliver school lunches according to required standards.
Provide accurate, detailed accountability and maintain a paper trail.
Ensure equipment is available and used correctly.
Perform inventory checks at each store every month.
Use and maintain systems checklists and visit books.
Answer phones and assist carryout customers politely, courteously, helpfully, and knowledgeably.
Demonstrate the customer WOW steps: apologize, give the customer what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order and wash their hands before making products.
Ensure pizzas are not cleared before they are ready to be placed in the oven and that only proper product procedures are followed.
Ensure every order is repeated for accuracy and the customer’s name and address are confirmed.
Ensure drivers carry $1 in coin change, say “Let me get your change” on every order, keep vehicles neat and clean, and are not routed or checked in early from deliveries.
Ensure drivers have completed the Safe Delivery CBT.
Enforce the rules against carrying more than $20 while on the clock and carrying pocket knives or weapons while working.