Supervisor Work Management - NJ Work Management - Central NJ Region

FirstEnergy • Old Bridge, NJ

5d • $139,230 - $163,800 • Onsite

About The Position

The Supervisor, Work Management provides leadership for an assigned Work Management group within the Operational Excellence organization at Jersey Central Power & Light, a subsidiary of FirstEnergy. The role collaborates with the Manager, Work Management Operations to establish and monitor organizational goals, policies, plans, forecasts, and standards; achieve performance, operating, and financial objectives and budgets; and manage resources. It oversees short- and long-range planning and scheduling, work management functions, clerical work, analysis of results, and process improvements intended to maximize operational productivity and efficiency through FirstEnergy’s work management system. The position is onsite in the Central NJ Region and may be based at one of the listed New Jersey locations.

Requirements

• Bachelor’s degree in engineering technology or a related discipline and 5 years of related work experience; OR an associate degree in Engineering Technology or a related discipline and 7 years of related work experience; OR a high school diploma or equivalent and 8 years of related work experience.
• Related work experience includes knowledge of construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources needed for construction and maintenance activities, including overhead lines, underground lines, and substations.
• Demonstrated project management experience as both a team leader and team member.
• Ability to lead initiatives and implement change.
• Self-motivated, able to manage competing priorities, provide internal and external customer service, and demonstrate effective verbal and written communication.
• Leadership qualities to guide and coach others in effective decision-making and facilitate meetings.
• Strong analytical skills with a focus on performance-based metrics.
• Strong interpersonal skills.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Awareness of the National Electric Safety Code (NESC) and National Electric Code (NEC).
• Working knowledge of the purpose, function, and operating characteristics of equipment and systems such as substations, overhead lines, and underground lines, as well as construction methods, maintenance practices, service practices, standards, and procedures.

Nice To Haves

• Extensive knowledge of the WMI application base, including GIS, CREWS, and SAP, in addition to WMI knowledge.

Responsibilities

• Demonstrate and direct commitment to safety, promote Leading with Safety principles, use Safety & Human Performance tools, and strengthen safety commitment across assigned Work Management and field operations areas.
• Lead work management planner/schedulers and clerical staff supporting forecasting, clerical work, short-term planning, and scheduling, ensuring standardized processes are followed for assigned operations centers.
• Supervise the daily activities of planner/schedulers, clerks, readiness coordinators, and administrative support, making decisions guided by policies, procedures, and the business plan to drive continuous improvement.
• Supervise prioritization of field operations projects and workload for assigned operations centers.
• Oversee a firm two-week plan of operations center activities and a one-month projection of anticipated activities, providing management with a daily work plan and job contingency strategy.
• Supervise long-range planning for assigned operations centers to support effective resource use and completion of the highest-priority Utility Operations work.
• Engage Engineering Services and Operations Leadership teams across assigned operations centers to establish and achieve safe, reliable operations.
• Provide oversight to ensure user acceptance and adherence to planning, pre-job inspection, scheduling, and clerical processes.
• Lead development and implementation of scheduling strategies for assigned operations centers.
• Lead continuous improvement efforts by leveraging Work Management systems.
• Supervise coordination of work requests with customers, contractors, internal entities, and line department sections; provide status updates when requested and coordinate contacts beyond normal work hours as appropriate.
• Supervise calling in underground utility locates, submitting switching requests to the Distribution Control Center, submitting traffic-control requests, and submitting outage requests in the Outage Management Database (reverse IVR).
• Define, coordinate, and ensure availability of materials, equipment, special tools, and permits needed to establish work commitment dates; take steps to expedite delivery when necessary or practical.
• Support the FirstEnergy storm process.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager