Supervisor Post Foreclosure

Newrez LLC • Coppell, TX

4d • Onsite

About The Position

The Supervisor Post Foreclosure oversees a team of Post Foreclosure Specialists and administrators, ensuring the team performs efficiently and meets process, procedure, timeline, and other metrics. The role is responsible for training and personnel management, maintaining policies and procedures, improving processes, and using reporting to monitor performance and adherence to timelines. The supervisor also serves as the Post Foreclosure contact for other company departments and attorney firms on escalated issues, tracks and analyzes departmental data, assists with attorney billing and invoice approval, and makes business decisions based on the likelihood of recovery versus liability risks.

This is an on-site role. The company states that the position’s essential functions must be performed on-site and that an in-person presence supports oversight, training, collaboration, and productivity. Employees must have a smartphone meeting company security standards and be able to install applications such as Microsoft Authenticator.

Requirements

• Bachelor’s degree, paralegal certificate, or equivalent work experience.
• At least 6 years of foreclosure or mortgage servicing-related experience.
• Strong analytical, organizational, communication, computer, and research skills, with attention to detail.
• Ability to multitask effectively and be goal-oriented.
• Ability to work on a team or independently with minimal supervision.
• Must have a smartphone that meets company security standards and can install applications such as Microsoft Authenticator.

Nice To Haves

• 1–2 years of management experience.
• Title and real estate experience.

Responsibilities

• Supervise Post Foreclosure Specialists and/or administrators.
• Develop and maintain up-to-date policies and procedures.
• Identify opportunities for process improvement and help implement new processes.
• Train new hires on systems of record, investor guidelines, and industry standards.
• Train the team on newly implemented processes.
• Use reporting to manage the team and adjust reporting as necessary to ensure adherence to timelines.
• Manage personnel, including coaching and annual reviews.
• Serve as the Post Foreclosure point of contact for other company departments and attorney firms on escalated issues.
• Track and analyze departmental data and report on team activities.
• Assist with attorney billing and invoice approval.
• Accept special tasks and take responsibility for successfully achieving objectives.
• Make business decisions based on likelihood of recovery versus liability risks.
• Perform related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) retirement plan with employer match.
• Paid maternity leave, parental bonding leave, and caregiver leave.
• Adoption assistance.
• Tuition and certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund.
• One company-paid Volunteer Time Off day.
• Matching Gifts Program, dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager