Supervisor Post Foreclosure

Newrez • Coppell, TX

3d • Onsite

About The Position

The Supervisor Post Foreclosure oversees a team of Post Foreclosure Specialists and administrators, ensuring the team performs efficiently and meets process, procedure, timeline, and other metrics. The role is responsible for team training and personnel management, including coaching and annual reviews. It also serves as a point of contact for internal departments and attorney firms on escalated matters. The position is not remote and must be performed on-site because of essential duties and the importance of in-person oversight, training, collaboration, and productivity.

Requirements

• Bachelor’s degree, paralegal certificate, or equivalent work experience.
• At least 6 years of foreclosure or mortgage servicing-related experience.
• Strong analytical, organizational, communication, computer, and research skills.
• Attention to detail.
• Ability to multitask effectively and remain goal-oriented.
• Ability to work on a team or independently with minimal supervision.
• Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.
• Must work on-site; this is not a remote role.

Nice To Haves

• 1–2 years of management experience.
• Title and real estate experience.

Responsibilities

• Supervise Post Foreclosure Specialists and/or Administrators.
• Develop and maintain current policies and procedures.
• Identify opportunities for process improvement and help implement new processes.
• Train new hires on systems of record, investor guidelines, and industry standards.
• Train the team on newly implemented processes.
• Use reporting to manage the team and adjust reporting as needed to ensure adherence to timelines.
• Manage personnel matters, including coaching and annual reviews.
• Serve as the Post Foreclosure point of contact for other company departments and attorney firms on escalated issues.
• Track and analyze departmental data and report on team activities.
• Assist with attorney billing and invoice approval.
• Complete special tasks as assigned and take responsibility for achieving objectives.
• Make business decisions based on the likelihood of recovery versus liability risks.
• Perform related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) retirement plan with employer match.
• Paid maternity leave, parental bonding leave, and caregiver leave.
• Adoption assistance.
• Tuition and certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund.
• One company-paid Volunteer Time Off day.
• Matching Gifts Program, dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager