Foreclosure Specialist

ISN•Oklahoma City, OK

About The Position

Foreclosure Specialists manage the day-to-day movement of USDA Rural Development Single Family Housing Direct Loan foreclosure referrals from intake through resolution. The role involves high-volume, detail-driven case administration and requires organization, follow-through, and timely case updates. Specialists coordinate with approved law firms and the client, monitor foreclosure milestones, document case events, maintain thorough notes, compile reports, and escalate cases at risk of missing established timelines. This is primarily an administrative role and does not involve borrower phone calls.

Requirements

  • Must pass pre-employment screening and undergo a government suitability investigation.
  • Strong written communication skills, including regular communication with law firms and teammates via email and instant messaging.
  • Solid general computer skills, including Microsoft Office, Outlook, Teams, and SharePoint.
  • Comfort working with deadlines and juggling multiple priorities.
  • A self-starter mindset, with the ability to take ownership of a queue and look for process improvements.

Nice To Haves

  • 0–3 years of experience in real estate, title, property management, or foreclosure; experience is preferred but not required.
  • Prior exposure to a loan servicing platform.

Responsibilities

  • Assign referrals to approved law firms and ensure each case includes all required documentation.
  • Track and communicate with assigned law firms to keep cases on established timelines.
  • Monitor key case milestones, including first legal action, service of process, judgment, and sale dates, and update the case management system as milestones are reached.
  • Track and record events that pause, reinstate, or resolve cases, including bankruptcy filings, reinstatements, payoffs, and loss-mitigation holds, and update case statuses accordingly.
  • Coordinate document requests between the client and assigned law firms to address missing assignments, title issues, or incomplete referral packages.
  • Maintain thorough, well-organized case notes.
  • Compile monthly status reports for management and client review.
  • Flag and escalate cases at risk of missing timelines.

Benefits

  • Comprehensive medical coverage with prescription benefits
  • Dental insurance
  • Flexible spending accounts (FSA)
  • Company-paid short-term and long-term disability
  • Company-paid basic life insurance
  • 401(k) retirement plan
  • Paid time off beginning on the first day of employment
  • Professional growth and leadership development opportunities
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