Foreclosure Specialist III

LoanCare • ,

7d • $19 - $29 • Remote

About The Position

LoanCare is seeking a Foreclosure Specialist III with mortgage or real estate industry experience to work with internal and external clients, meet tight deadlines, and help resolve foreclosure issues while minimizing risk. The position applies established procedures and standards under general supervision, follows company and federal compliance requirements, executes management policies, and recommends necessary changes. The role also maintains collaboration with senior and executive management, staff, financial institutions, investors, agencies, and approved attorney firms.

The position may be performed remotely. LoanCare provides the necessary equipment; the employee must have a quiet, private place at home and high-speed internet with a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Working conditions are otherwise described as normal for an office environment. The employee must be able to work productively during normal business hours and may need to work early, late, or weekend hours, with overtime as necessary.

Requirements

• High school diploma or equivalent required.
• At least 3 years of foreclosure or mortgage default-related experience; foreclosure experience preferred.
• Knowledge of mortgage banking and familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and federal and state laws related to foreclosure and bankruptcy processes.
• Working knowledge of mortgage loan documentation, foreclosure processing best servicing practices, default and foreclosure laws and regulations, and FNMA, FHLMC, FHA, and VA guidelines.
• Strong professional, interpersonal, verbal, and written communication skills.
• Advanced multitasking and organizational skills with strong attention to detail.
• Ability to understand legal terms and conditions and apply them to work processes.
• Ability to represent LoanCare exceptionally in a legal proceeding.
• Experience monitoring the activity of multiple accounts assigned to outside counsel.
• Ability to use a personal computer and research the internet.
• Advanced skills in Microsoft Office products, including Word, Excel, and Access, and in MSP and LoanSphere applications.
• Ability to take direction from senior paralegals and attorneys.
• Ability to prioritize workflow and work in a high-volume, fast-paced, multifaceted, and time-sensitive environment.
• Ability to work independently with minimal direction and meet deadlines effectively.
• Ability to attend work and be productive during normal business hours; early, late, or weekend hours and overtime may be required as needed.
• For remote work, a quiet, private place at home and internet service with minimum download speed of 25 Mbps and upload speed of 10 Mbps are required.

Nice To Haves

• Associate’s degree, or equivalent combination of work experience, knowledge, skills, and abilities related to the position requirements.
• Notary Public commission.
• Previous title work experience.

Responsibilities

• Work with governmental agencies, special servicing clients, private label clients, and high-profile investors to resolve foreclosure issues and mitigate risk outside delegated authority.
• Provide status updates and reports to management and ensure compliance with agency, investor, and insurer guidelines.
• Support internal business units and staff with questions about foreclosure loans within delegated authority.
• Assist with training and mentoring Foreclosure Specialist I and II employees.
• Manage attorney communications through LoanSphere.
• Ensure prompt and appropriate maintenance and actions on the foreclosure portfolio.
• Ensure attorney firms send appropriate letters as described in servicing handbooks.
• Maintain knowledge of state and federal agency regulations, investor and insurer timelines, and document requirements for judicial and non-judicial foreclosures.
• Maintain knowledge of trial and deposition hearings.
• Accurately calculate and provide bidding instructions to attorney firms for nationwide foreclosure sales for all investors.
• Apply established techniques, procedures, and standards under general supervision, using sound judgment and accuracy in accordance with company and federal compliance standards.
• Execute management policies and recommend necessary changes.
• Develop and maintain collaboration with executive and senior management, department and corporate staff, financial institutions, investors, agencies, and the approved attorney network.
• Perform other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance.
• Paid holidays, vacation, and sick leave.
• Matching 401(k) plan.
• Employee stock purchase plan.
• Mental health resources, including free Calm memberships, and initiatives promoting physical and emotional well-being.
• Employee recognition programs celebrating achievements and milestones.
• Discounts on gym memberships, pet insurance, and employee purchasing programs.
• Tuition reimbursement program.
• Remote-work flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED