Supervisor Patient Access

Cooper Norcross University Hospital • Camden, NJ

4d • $25 - $43

About The Position

Supervises and supports patient access operations across the Emergency Department, Diagnostic Centers, Patient Access Service Center, hospital registration areas, Urgent Care Centers, and financial counseling. Functions include copay and financial collection, insurance verification, patient information, physician credentialing verification, pre-encounter registration, insurance eligibility and benefit verification, and insurance pre-certification or authorization for inpatient and outpatient surgeries, procedures, treatments, and radiology studies when applicable.

Manages, plans, organizes, and coordinates daily activities and business functions, including staffing, staff assignments, special projects, staff development and training, and purchasing. Ensures accurate identification of managed care plans and network eligibility, and billing compliance with contractual and regulatory requirements.

Cooper Norcross Health is a not-for-profit academic health system headquartered in Camden, New Jersey, with nearly 14,000 team members. It operates four hospitals and an ambulatory network that includes outpatient surgery centers, urgent care centers, and physician, physical therapy, and radiology offices.

Requirements

• At least 3 years of experience in healthcare revenue cycle, an emergency room, hospital admissions, or a high-volume physician office.
• Working knowledge of insurance benefits, authorization requirements, and billing codes.
• Prior supervisory experience.
• High school diploma.
• Strong communication, organizational, and interpersonal skills.
• Detail-oriented, with the ability to multitask using multiple information systems.
• Basic knowledge of medical terminology and diagnostic and procedural codes.

Nice To Haves

• Some college.

Responsibilities

• Supervise and support patient access operations across the Emergency Department, Diagnostic Centers, Patient Access Service Center, hospital registration areas, and Urgent Care Centers.
• Oversee financial counseling, copay and financial collection, insurance verification, patient information, and physician credentialing verification.
• Support pre-encounter registration, insurance eligibility and benefit verification, and insurance pre-certification or authorization for applicable inpatient and outpatient services.
• Manage, plan, organize, and coordinate daily activities and business functions.
• Coordinate staffing and staff assignments, special projects, staff development and training, and purchasing.
• Ensure accurate identification of managed care plans and network eligibility, and billing compliance with contractual and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED