Supervisor of Dining Services

Elderwood•Williamsville, NY

About The Position

Elderwood at Williamsville is seeking a Supervisor of Dining Services to help lead its dietary team and ensure residents receive healthy and delicious meals. The position assists the Director of Dining Services with general oversight and management of department operations and personnel. The supervisor maintains a leadership role, leads by example, and ensures compliance with applicable regulations, procedures, and policies. The role oversees daily dining services operations, including the kitchen, dish room, food storage areas, and dining rooms; monitors food and non-food inventory; and helps ensure food is prepared and served safely and appropriately. The supervisor communicates with department leadership, interacts with residents and families about meal service, supports staff training and performance feedback, and acts as Director of Dining Services in that person's absence. The role also includes performing subordinate department duties when necessary and other assigned duties.

Requirements

High school diploma or equivalent.
Working knowledge of CMS and Department of Health regulations related to food service.
Experience with cooking, ordering supplies and products, and inventory control in a dietary setting.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.
Regular interaction with residents, coworkers, visitors, and/or supervisors.

Nice To Haves

Associate degree in Food Service Management, Hospitality Management, or a related field.
Certified Dietary Manager certification.
Demonstrated supervisory experience.
Experience with the Department of Health survey process.
Computer skills consistent with nutritional software programs.

Responsibilities

Assist the Director of Dining Services with daily oversight of the dining services department, including the kitchen, dish room, food storage areas, and dining rooms.
Follow state regulations, current best practices, policies, and procedures for food preparation and meal service.
Ensure Dining Services staff follow department policies and procedures for food handling, preparation, and service.
Monitor food and non-food inventory in line with resident needs and the weekly menu cycle.
Communicate regularly with the Director and/or Administrator about food service operations.
Conduct routine audits and monitor food service performance improvement initiatives as directed by the Director or Administrator.
Attend and participate in staff meetings, required in-service programs, and other meetings or programs as appropriate.
Perform the job functions of subordinate department positions when necessary.
Act as Director of Dining Services in the Director's absence.
Interact and communicate regularly with residents and family members regarding meal service.
Maintain working knowledge of federal regulations and State Department of Health codes and rules governing meal service in post-acute care settings.
Ensure food is properly prepared, maintained, and served in accordance with state rules and regulations.
Serve as a preceptor for food service students and interns.
Assist with training new and current department staff.
Conduct in-service programs for dietary and facility staff upon request.
Provide feedback to the Director and Administrator on Dining Services staff performance.
Use the electronic timekeeping system as directed.
Arrive to work on time and regularly, and work as scheduled.
Follow the facility dress code, including wearing a name tag at all times.
Follow policies and procedures for electronic devices, computers, and tablets.
Support Elderwood's Mission, Vision, and Values; comply with its code of conduct, compliance policies, and HIPAA policies.
Perform other duties as assigned by a supervisor, management staff, or Administrator.