Dining Services Supervisor

Brookdale Senior Living Inc.•City of Syracuse, NY

3d•$17 - $21

About The Position

The Dining Services Supervisor provides a quality dining experience by greeting and seating residents and guests, maintaining a pleasant and clean dining environment, and overseeing dining services staff when the Manager is absent. The position may also supervise other staff positions. The supervisor supports daily dining operations, staff scheduling and coverage, resident service, food safety, and coordination with other departments. Additional duties may be assigned by the supervisor.

Requirements

High school diploma or equivalent.
Minimum of one to two years of related experience.
Current ServSafe Certification.
Obtain or hold any locally, state, or county-required food-handling or sanitation licenses and certificates.
Ability to read and write English and communicate with residents and other employees.
Ability to follow oral and written directions.
Outgoing, cheerful, energetic, friendly, and organized personality; enjoys working with older adults.
Able to walk and stand for long periods.
Working knowledge of a skill or discipline requiring basic analytic ability, the work environment and processes, and the organization.
Uses limited independent judgment within established guidelines; solves problems using standard procedures and knows when to refer issues to a supervisor.

Nice To Haves

One-year certificate from a college or technical school.
Prior supervisory experience.

Responsibilities

Assist the Manager with daily supervision of dining services associates.
Ensure the dining room opens and closes smoothly and on time, room-service orders are delivered promptly and correctly, meals are appetizing, the environment is pleasant and clean, and work is completed.
Follow safety and sanitation standards.
Plan daily resident menus in accordance with company standards and procedures.
Help ensure appropriate staffing coverage for each shift, including making adjustments for absences.
Work with the Dining Room Manager to create weekly service-staff schedules within budget guidelines.
Assist service staff during mealtimes; greet and seat residents and guests; and assist with resident billing for food-service charges.
Oversee staff when the Manager is absent and supervise special events.
In consultation with the Director, Dining Services, hire, train, discipline, and terminate departmental employees in accordance with company policy.
Maintain good working relationships with inter-department personnel and other facility departments to ensure food service is properly maintained and meets residents’ needs.

Benefits

Medical, dental, and vision insurance (eligibility varies by employment status).
401(k) (eligibility varies by employment status; temporary associates may participate).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional identity-theft protection and pet insurance.
Paid time off for full-time associates.
Paid holidays for full-time associates.
Company-provided life insurance for full-time associates.
Adoption benefit for full-time associates.
Short- and long-term disability for full-time associates.
Flexible Spending Accounts for full-time associates.
Health Savings Account for full-time associates.
Optional life and dependent life insurance for full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates.
Tuition reimbursement for full-time associates.
For qualified associates employed for at least one year, advance of naturalization application fees up to $725, less applicable taxes and withholding.
Professional development and ongoing programs supporting health and wellness.