Dining Services Supervisor

Brookdale Senior Living Inc.•St. Louis, MO

About The Position

The Dining Services Supervisor provides a quality dining experience for residents and guests by greeting and seating them, overseeing dining services staff in the Manager’s absence, and maintaining a pleasant, clean dining environment. The role may also supervise other staff positions. The supervisor supports daily dining operations, staffing, menu planning, service quality, safety and sanitation, and employee management in accordance with company standards and policies.

Requirements

High school diploma or equivalent.
Minimum of one to two years of related experience.
Current ServSafe Certification.
Obtain or hold any locally, state, or county-required food-handling or sanitation licenses and certificates.
Ability to read and write English and communicate with residents and other employees.
Ability to follow oral and written directions.
Outgoing, cheerful, energetic, friendly, and organized personality; enjoys working with older adults.
Ability to walk and stand for long periods.

Nice To Haves

One-year certificate from a college or technical school.
Prior supervisory experience.

Responsibilities

Assist the Manager with daily supervision of dining services associates.
Ensure the dining room opens and closes smoothly and on time; ensure room service orders are delivered promptly and properly, meals are palatable and appetizing, the environment is pleasant and clean, and work is completed.
Adhere to safety and sanitation standards.
Plan daily menus for residents in accordance with company standards and procedures.
Help ensure appropriate staffing coverage for each shift, including making changes when associates are absent.
Work with the Dining Room Manager to produce weekly service-staff schedules within budgetary guidelines.
Assist service staff during mealtimes as needed; greet and seat residents and guests; and assist with resident billing for food-service charges.
Oversee staff in the Manager’s absence and supervise special events.
In consultation with the Director, Dining Services, hire, train, discipline, and terminate departmental employees in accordance with company policy.
Develop and maintain good working relationships with inter-department personnel and other facility departments to ensure food service is properly maintained and meets residents’ needs.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may also participate.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional identity-theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Naturalization application fee advances of up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year.