Supervisor Laboratory Non Technical

McLaren Health Care • Flint, MI

7d

About The Position

Supervises the technical and nontechnical activities of the phlebotomy section, ensuring efficient operations and compliance with system and regulatory agency standards. Provides input into department policies and procedures and ensures personnel maintain current knowledge of techniques and procedures. Helps meet the laboratory’s business, financial, customer service, service quality, and regulatory requirements, and serves as a technical resource for section personnel.

Requirements

• High school diploma or GED.
• Two years of related work experience.

Nice To Haves

• Associate degree of science or a related field.
• Billing experience.
• Certified Phlebotomist.
• Supervisory experience.

Responsibilities

• Oversee day-to-day operations of phlebotomy, specimen processing, clerical, outreach, and client services, including routine and special blood, urine, or fluid specimen collections and their proper, prompt routing.
• Prepare work schedules and daily assignments to ensure adequate shift coverage.
• Ensure procedures and protocols operate efficiently and effectively in accordance with system and regulatory agency standards by monitoring turnaround times, investigating and implementing corrective actions, monitoring inventory, and ordering supplies.
• Serve as a technical resource to subordinates, resolve problems, and investigate and recommend corrective actions in response to incident reports or patient complaints.
• Develop, train, and evaluate laboratory staff; participate in the hiring process.
• Maintain Laboratory Department personnel records.
• Provide input into the development of department policies and procedures.
• Ensure personnel maintain current knowledge of techniques and procedures.
• Assist in meeting the laboratory’s business, financial, customer, service quality, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED