Supervisor Laboratory

UCHealth•Colorado Springs, CO
•Onsite

About The Position

Supervises the operations of a defined laboratory section. Establishes policies, procedures, and protocols for testing, defines analytic accuracy, precision, sensitivity, and reference ranges for test methods, and oversees quality control testing and instrument maintenance. Coordinates staffing and provides staff direction, training, coaching, and mentoring. Assesses service quality, supports staff development, ensures compliance with policies and protocols, and performs staff responsibilities as needed to maintain service levels. Leads the resolution of complex issues and complaints, serves as a consultant to laboratory staff and other healthcare team members, and acts as manager in the manager's absence. The position requires critical thinking, decisive judgment, minimal supervision, and the ability to respond appropriately in a fast-paced environment. This is a full-time, onsite role in Colorado Springs, scheduled for 80 hours per two-week pay period on the day shift. Pay is $41.43–$62.15 per hour, dependent on relevant experience.

Requirements

  • Bachelor's degree in a related field.
  • Graduate of an accredited Medical Technologist or Medical Laboratory Scientist program.
  • Certification as a Medical Technologist (MT) by the American Medical Technologists (AMT), or as an MT or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP), or categorical ASCP certification in a laboratory specialty/subspecialty applicable to job responsibilities.
  • 2 years of related experience.
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Responsibilities

  • Establish policies, procedures, and protocols for testing performed in a defined laboratory section.
  • Define analytic accuracy, precision, sensitivity, and reference ranges for test methods.
  • Oversee quality control testing and instrument maintenance.
  • Determine, coordinate, and supervise daily staffing assignments and levels.
  • Provide direction, orientation, training, coaching, and mentoring to staff.
  • Perform or assist with performance evaluations and disciplinary actions.
  • Assess the quality of services delivered and facilitate staff development programs.
  • Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
  • Perform staff responsibilities as needed to fulfill required service levels.
  • Lead the handling and resolution of complex issues and complaints.
  • Serve as a consultant to laboratory staff and other members of the healthcare team as needed.
  • Act as manager in the manager's absence.

Benefits

  • Three-Year Incentive Bonus.
  • Annual merit pay increase and annual market reviews of positions and base pay.
  • Medical, dental, and vision coverage.
  • 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Paid time off (PTO), paid family and medical leave, and leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage, with buy-up coverage options.
  • Employer-provided short-term and long-term disability, with a buy-up coverage option.
  • 403(b) plan with employer matching contribution; an additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in a high-deductible medical plan.
  • Access to academic degrees and certificate programs.
  • For specific educational degrees, up to 100% of tuition, books, and fees paid by UCHealth; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
  • Access to LinkedIn Learning courses and seminars and internal professional development opportunities.
  • Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.
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