Supervisor (part-time) - Perry Ellis

Perry Ellis International - Retail•National Harbor, MD

10d•$17 - $18•Onsite

About The Position

The Supervisor Key Holder is a support role responsible for helping run retail stores efficiently. This position supports the Store Manager in store operations and sales management, helps the sales team meet efficiency and customer-satisfaction goals, and assists with replenishment, marketing and promotional changes, and training sales associates. The role also supports customer experience, store presentation, operational compliance, visual and product management, and team supervision.

Requirements

Energetic and positive attitude.
1–2 years of retail experience.
Flexible availability and reliable transportation.
Strong verbal and written communication skills.
Strong interpersonal communication and customer service skills.
Customer-service-oriented, outgoing, friendly, personable, and positive.
Ability to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Serve as a customer-focused role model and respond to customer needs; promote merchandise, demonstrate product knowledge, and assist customers with requests.
Achieve excellent secret shopper scores and help maintain a visually distinctive, impeccably maintained store.
Understand store sales plans and results, individual contributions to business results, business trends, reports, and inventory opportunities.
Share and execute store strategy in alignment with corporate and district initiatives.
Plan and prioritize workflow and time management; support appropriate staffing levels based on business trends and payroll guidelines.
Follow company policies, procedures, and operating standards; support store maintenance, physical appearance, and cleanliness.
Communicate effectively in writing and verbally, including communicating loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
Support, supervise, motivate, and hold staff accountable; communicate opportunities to Store Managers and help teams achieve results.
Execute pricing strategies to achieve gross margin, support merchandise setup according to visual guidelines, communicate inventory opportunities, and replenish merchandise on the selling floor as needed.
Adhere to Human Resources standards and general practices; manage conflict, involve and empower the team in decision-making, receive feedback, foster dialogue around solutions, maintain confidentiality, and meet commitments.