Supervisor, Food & Beverage
Holland America/Princess Alaska-Yukon Land Operations•Denali, AK
About The Position
The Food & Beverage Supervisor is part of the Food and Beverage Management team and oversees daily restaurant operations to ensure exceptional guest service. The supervisor responds to guest inquiries, resolves challenges professionally and positively, and upholds HAP’s service excellence values. The role also supervises and motivates team members, fostering a supportive, high-performing environment aligned with company standards.
Requirements
- Proficiency in computer business applications and working knowledge of computerized point-of-sale (POS) systems.
- Ability to comply with company health and safety requirements.
- Valid Alaska Food Handler's Card or ability to obtain certification.
- Ability to lift 50 lbs./23 kg.
- Valid alcohol safety card for the State of Alaska.
- Must pass a pre-employment background check.
- Minimum age of 18 years to reside in company housing, where available.
- Must be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
- Ability to stand, walk, and work on feet for a minimum of 8 hours per day.
Responsibilities
- Supervise food and beverage staff and the activities of food and beverage operations and services.
- Monitor and track sales, prepare analyses, and recommend strategies to achieve sales and performance goals.
- Carry out management responsibilities in accordance with company policies and objectives, and applicable government laws and regulations.
- Respond to guest inquiries and resolve challenges professionally and positively.
- Supervise and motivate team members while fostering a supportive, high-performing environment aligned with company standards.
Benefits
- Free cruise after the first season.
- Reward for Referral Program.
- Experience of a lifetime.
- Rewards and incentives.
- Community service.
- Employee activities.
- Professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
