Food & Beverage Supervisor

Boyd Gaming•Las Vegas, NV

About The Position

The Food & Beverage Supervisor supervises and coordinates the activities of workers in all food and beverage outlets open during the assigned shift. The role oversees restaurant and beverage service operations, supports prompt and courteous guest service, ensures employees follow service standards and procedures, and handles inventory, outlet maintenance coordination, and administrative reporting.

Requirements

Must be at least 21 years of age.
Must have excellent customer service and communication skills.
Must be able to obtain and maintain any necessary licenses and/or certifications.
Must be able to stand and walk for the majority of the shift.

Nice To Haves

Associate's degree in a related field or one year of related experience preferred.

Responsibilities

Maintain daily employee work station and break schedules.
Ensure prompt and courteous service to customers.
Monitor employee compliance with established service standards.
Greet and communicate with guests in a friendly and courteous manner.
Oversee restaurant service operations during the assigned shift.
Ensure beverage shift operations are opened and closed properly and on time.
Ensure employees are punctual, in proper uniform, and following service procedures; correct deficiencies or discrepancies as they occur.
Resolve guest complaints professionally and promptly.
Requisition and maintain control of inventories.
Monitor employee job performance for adherence to policies and procedures; make recommendations and/or assist with performance evaluations and counseling actions.
Coordinate cleaning and repairs of beverage outlets.
Perform related administrative and reporting duties.