Food & Beverage Supervisor

Hersha Hospitality Management LP•Irving, TX

About The Position

The Food and Beverage Supervisor oversees the daily operations of food and beverage outlets and services, including food quality, guest satisfaction, associate schedules, and staff performance. The role ensures compliance with established restaurant and guest service standards and HHM core values. The position offers a potential career path to Food and Beverage Manager and then Food and Beverage Director.

Requirements

At least one year of experience in a supervisory role in a restaurant or banquet setting.
Food service background at the server level.
Knowledge of bar service and liquor inventory controls.

Nice To Haves

Experience with Micro’s point-of-sale system is strongly preferred.

Responsibilities

Interview, select, train, schedule, coach, and support associates, ensuring they meet brand or hotel standards and HHM core values.
Monitor product quality and guest satisfaction, ensuring food is consistent, appealing, and prepared to guest specifications.
Ensure restaurants and other food and beverage services comply with sanitation and safety standards for guests and associates.
Interact with guests to obtain feedback on service and food quality.
Perform service functions during periods of high volume or staffing shortages.
Assist with maintaining appropriate par levels and inventories of food and beverage supplies, including linen, glassware, silverware, china, and condiments.
Ensure staff comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
Ensure equipment is working properly, report malfunctions, and follow up on repairs.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.