Food & Beverage Supervisor

Crescent Careers • Syracuse, NY

6d • Onsite

About The Position

Marriott Syracuse Downtown is hiring a Food & Beverage Supervisor to assist with all phases of restaurant operations and take responsibility for the complete restaurant operation in the manager’s absence. The role involves supervising guest service, supporting staff and restaurant managers, and ensuring that restaurant areas are clean, properly set up, and appropriately staffed. The supervisor is expected to work in both outlets and have flexible availability, including weekends.

The successful candidate brings a self-starting attitude, an even disposition, a professional appearance, strong communication and leadership skills, and a willingness to help coworkers. The role also calls for creativity and energy in creating memorable guest experiences and keeping guests and team members engaged. Crescent Hotels & Resorts describes its workplace as committed to respect, open and honest conversations about race, equity, diversity, and inclusion, and strengthening its culture through training, recruiting, and promoting diverse talent.

Requirements

• Two years of experience in a similar position.
• Excellent communication and leadership skills.
• Knowledge of POS systems.
• Excellent knowledge of all aspects of restaurant operations.
• Flexible availability and willingness to work in both outlets.
• Weekend availability.
• Self-starting personality and an even disposition.
• Maintain a professional appearance and manner.
• Communicate well with guests and be willing to help coworkers as a team player.

Nice To Haves

• Creativity and energy in creating memorable dining experiences and motivating a team.
• Experience booking local live music or organizing engaging, results-driven team incentives.
• Comparable experience or titles include Restaurant Manager, Assistant Manager, Front of House Manager, or Front of House Supervisor.

Responsibilities

• Supervise guest service and remain attentive to guests signaling that they need assistance.
• Assist the manager in establishing and monitoring completion of side work duties.
• Maintain the bank according to Crescent standards.
• Read daily communication sheets from the previous shift and prepare one for the following shift.
• Check the floor plan to ensure appropriate coverage.
• Check the restaurant for cleanliness and proper setup, including service stands and aisle areas.
• Check tables for cleanliness and proper setup.
• Follow State, Federal, and Corporate liquor requirements for serving alcoholic beverages.
• Communicate daily with the restaurant manager about special events, house counts, and related matters.
• Assist the restaurant manager with menu classes and taste panels.
• Communicate clear direction to staff verbally and in writing.
• Perform other job-related duties as assigned.
• Work in both restaurant outlets and be available to work weekends.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• 401K matching program for eligible associates.
• Flexible scheduling.
• Discounts at Crescent-managed properties in North America for associates and family members.
• Additional hotel discounts at Marriott International brand hotels.
• Free parking.
• Free meal during the shift.
• Quarterly employee appreciation events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed