Supervisor, Food & Beverage

Holland America/Princess Alaska-Yukon Land Operations•Anchorage, AK

About The Position

The Supervisor, Food & Beverage is a working supervisor responsible for helping stock the company’s domed rail cars and supporting the guest experience and operational success. The role works alongside the ground crew and supervises team members both on rail cars and on the ground. It ensures rail cars and ground stations are clean, inventoried, organized, and stocked, coordinates task lists and product levels with management, and oversees daily checkout of onboard kitchen staff and equipment upon arrival in Denali. The supervisor also assigns nightly duties, completes cooler and freezer inspections, maintains logs and forms, and assists with month-end inventory and other assigned duties. This is a seasonal, full-time position in Rail Services.

Requirements

  • Valid driver’s license that is not revoked or suspended, with no more than two moving violations.
  • Supervisory experience in a kitchen or business environment.
  • Proficiency with computer business applications and working knowledge of computerized point-of-sale (POS) systems.
  • Must pass a pre-employment background check.
  • Must be at least 18 years old.
  • Must be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time.
  • Have or be able to obtain an Alaska Food Handlers Card or ServSafe Certification; the company will provide ServSafe training if needed.
  • Ability to organize and prioritize work, meet time constraints, and work in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
  • Ability to stand, walk, and work on feet for at least eight hours per day.
  • Must regularly lift 15–30 pounds and frequently move up to 70 pounds.

Nice To Haves

  • Three years of experience in positions involving warehouse, inventory, or food handling.

Responsibilities

  • Work alongside the ground crew to supervise, motivate, and complete tasks.
  • Ensure rail cars and ground stations are properly cleaned, inventoried, organized, and stocked with appropriate products.
  • Coordinate with management to complete task lists and verify levels for each passenger carload.
  • Facilitate the daily checkout process for onboard kitchen staff and equipment upon arrival in Denali.
  • Assign nightly duties to ground team members.
  • Complete daily cooler and freezer inspections and ensure logs and forms are collected and filed correctly.
  • Assist with end-of-month inventory duties and other duties as assigned.

Benefits

  • Free cruise after the first season.
  • Reward for Referral Program.
  • Experience of a lifetime.
  • Rewards and incentives.
  • Community service opportunities.
  • Employee activities.
  • Professional growth.
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