Supervisor, Fleet Management - Hybrid

XPO•Ann Arbor, MI

3d•Hybrid

About The Position

The Supervisor, Fleet Management role at XPO coordinates schedules and routes for road flex teams (RFTs), monitors hours of service and other requirements, and arranges alternative coverage for PTO, bereavement, and absences. The role provides dispatch information and route guidance, communicates with service center leadership to help ensure loads are ready, and supports linehaul network operations as needed. The position prepares management reports on schedules and maintenance, serves as a point of contact for delays and accidents involving safety and fueling, and works with service center leadership, maintenance, and HR to resolve issues. It also ensures DOT, compliance, and safety requirements are followed and reported, while building relationships with RFTs and escalating issues for guidance or resolution.

Requirements

Bachelor's degree or equivalent related work or military experience.
At least 3 years of related work experience, including leadership experience in transportation or a related field.
Strong working knowledge of freight movement systems, methodologies, and procedures.
Able to work 0500–1630 Thursday through Sunday, with flexibility in start and end time.
Must be authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

5 years of relevant experience or a master's degree in supply chain, logistics, or business administration.
Availability to work a variety of shifts, including days, evenings, nights, and weekends.
Working knowledge of the less-than-truckload (LTL) industry.
Solid analytical skills.
Experience dispatching drivers or fleets, or supervising a service center.
Excellent interpersonal and communication skills, with the ability to motivate and influence team members.

Responsibilities

Set work schedules and efficient routes for road flex teams (RFTs), monitor hours of service and other requirements, and coordinate alternative coverage plans for PTO, bereavement, and absences.
Act as a point of contact and escalation for RFTs, providing dispatch information, route conditions, and detour guidance.
Communicate with service center leadership about RFT dispatch and arrival to help ensure loads are ready and minimize downtime.
Prepare reports and other management documents regarding schedules and maintenance.
Act as the primary point of contact for delays and accidents involving safety and fueling.
Work with service center leadership, maintenance, and HR as appropriate to resolve issues.
Support linehaul network operations as needed.
Ensure DOT, compliance, and safety requirements are adhered to and properly reported.
Build relationships with RFTs to maintain an inclusive culture and escalate issues to management or HR for guidance or resolution.