Supervisor Family Support Services - FT

RISE INC FAMILY•Tucson, AZ
•$54,000 - $58,000•Onsite

About The Position

RISE is hiring a Supervisor, Family Support Services to oversee and supervise a team supporting its Family Connections, Nurturing Parent, and SENSE RN (FC/NPP/SENSE) programs. The role provides therapeutic and support services to biological families in keeping with RISE Family Services’ mission, vision, and values, while maintaining compliance with company and state regulations and policies. The work is community-based and includes field work, along with occasional office work at the Mesa, Arizona office. The supervisor manages and supports a team of five to six staff, accepts cases assigned by the Family Support Services Director, and serves as lead on assigned cases. Services include short-term, evidence-based, time-limited therapeutic support tailored to children’s and families’ needs, concerns, and stressors, with the goal of enhancing protective capacities or strengthening protective factors identified by ADCS. The supervisor meets with families according to contract requirements and their needs, which may include weekly or monthly meetings, and addresses concerns therapeutically through crisis intervention, individual, family, or marital counseling, conflict resolution, and anger management. The role requires flexibility to meet families’ needs, including evenings and weekends, and includes emergency phone responsibility when assigned. Candidates must meet background, fingerprint clearance, drug testing, transportation, vehicle, insurance, registration, and Arizona driver’s license requirements. Applicants are asked to submit a resume and cover letter. RISE is an Equal Employment Opportunity employer and provides reasonable accommodations for applicants who request them.

Requirements

  • Master’s degree in a related field.
  • At least one year of related work experience.
  • Working knowledge of family systems theory and best practices.
  • Education and/or experience related to the service provided, including ability to relate to families of varied lifestyles, backgrounds, and ethnicities.
  • Experience with cultural diversity, assessing family strengths and weaknesses, child abuse and neglect, child development, and the Department of Child Safety.
  • Experience leading a team and managing employees.
  • Verbal and written communication skills adequate for the job tasks, including listening, communicating effectively in individual or group situations, writing accurately, reading and interpreting written information, and communicating with people receiving support, advisors, state personnel (ADCS), and others.
  • Ability to write and review assessments, maintain accurate documentation, and interpret policies and state regulations.
  • Ability to work flexible hours and travel as needed.
  • Satisfactory background check and Level One Fingerprint Clearance Card; must meet the stated Arizona Central Registry, probation/parole, restraining order, and DWI/DUI criteria.
  • Ability to obtain a clear pre-employment drug test result and clear random annual drug testing results.
  • Reliable transportation that passes RISE random vehicle inspections; valid car insurance and registration; and a valid Arizona driver’s license that has not been suspended or revoked within the past three years.
  • At least 21 years of age and able to meet driver requirements specified by RISE Insurance Agency.
  • Must use a personal cell phone and have appropriate telephone etiquette and skills.

Nice To Haves

  • Arizona licensure as a counselor (LPC/LAC) or marriage and family therapist (LMFT) is preferred.
  • Language ability other than English may be required to meet specific needs of people receiving support.
  • Knowledge of Google Suite software.

Responsibilities

  • Manage and support a team of five to six staff to ensure services are effectively provided as assigned.
  • Accept responsibility for cases assigned by the Family Support Services Director.
  • Provide short-term, evidence-based, time-limited therapeutic services based on the needs, concerns, and stressors of children and families.
  • Enhance protective capacities or strengthen protective factors identified and outlined by ADCS.
  • Meet with families according to contract requirements and their needs, including weekly or monthly meetings.
  • Address family issues and concerns therapeutically, including through crisis intervention, individual, family, or marital counseling, conflict resolution, and anger management.
  • Ensure contract timelines are met and act as lead for assigned cases.
  • Be flexible to meet the needs of families served, including working evenings and weekends.
  • Accept emergency phone responsibility when assigned.
  • Maintain compliance with company and state regulations and policies.
  • Write and review assessments, maintain accurate documentation, and interpret policies and state regulations.
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