Family Services Supervisor

City of Winchester•Winchester, VA

About The Position

The Family Services Supervisor leads and mentors Family Services professionals, supporting them in delivering compassionate, high-quality services to children and families. The role advocates for children’s safety, permanency, and well-being and ensures family needs are addressed with integrity, diligence, and a strengths-based approach. The supervisor collaborates with parents, kin, caregivers, service providers, and community partners to promote family stability, timely permanency, and access to supportive resources. The position also develops staff through training, coaching, performance feedback, and ongoing support; ensures compliance with state regulations, child welfare policies, and best practices; and leads initiatives to improve service delivery and outcomes while fostering accountability, growth, and continuous improvement. A $10,000 hiring bonus is offered to candidates with at least two years of Virginia Department of Social Services experience.

Requirements

  • Bachelor's degree in a human services field, or a bachelor's degree in any field and at least two years of appropriate and related experience in human services.
  • Considerable experience in an assigned program area or human services programs.
  • Completion of required training programs.
  • Supervisory experience or work experience in a leadership role.
  • Valid driver's license.

Nice To Haves

  • At least two years of Virginia Department of Social Services experience qualifies candidates for the $10,000 hiring bonus.
  • Bachelor's or master's degree in social work.
  • Commonwealth of Virginia Social Worker license.

Responsibilities

  • Oversee and mentor Family Services professionals, guiding them with empathy and professionalism.
  • Advocate for the safety, permanency, and well-being of children and address family needs with integrity, diligence, and a strengths-based approach.
  • Collaborate with parents, kin, caregivers, service providers, and community partners to promote family stability, timely permanency, and access to supportive resources.
  • Provide staff training, coaching, performance feedback, and ongoing support.
  • Maintain current knowledge of state regulations, child welfare policies, and best practices to ensure services meet legal and ethical standards.
  • Lead initiatives to enhance service delivery, improve outcomes for children and families, and foster accountability, growth, and continuous improvement.

Benefits

  • $10,000 hiring bonus for candidates with at least two years of Virginia Department of Social Services experience.
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