Supervisor - ER Patient Access

Trinity Health • Ft. Lauderdale, FL

11h

About The Position

Directs the planning, implementation, and administration of outpatient registration services, ensuring compliance with governmental requirements, legislation, regulations, billing guidelines, and policies governing hospital outpatient registration and clinic operations. Directs and coordinates staff collection of patient demographic and insurance data and ensures processes comply with regulatory requirements, guidelines, and billing policies. Participates in strategic advice and decision-making for patient access operations. Participates in in-services and follows up on identifying and interacting with third-party payers of outpatient services. Recommends and participates in decisions regarding working arrangements and operationalizing payer requirements related to authorizations and insurance verification. Develops or assists with developing and implementing organizational policies and procedures to support the efficient and safe operation of the department.

Requirements

• Bachelor's degree.
• At least 4 years of work experience applicable to the listed duties; a directly related higher degree from an accredited institution may substitute for up to two years of experience.
• Extensive background in Patient Access and/or Patient Financial Services.

Nice To Haves

• CPAT, CPAM, or CPAR certification preferred.

Responsibilities

• Direct the planning, implementation, and administration of outpatient registration services.
• Ensure compliance with governmental requirements, legislation, regulations, billing guidelines, and policies governing outpatient registration and clinic operations.
• Direct and coordinate staff collection of patient demographic and insurance data, ensuring regulatory and billing-policy compliance.
• Participate in strategic advisement and decision-making regarding patient access operations.
• Participate in in-services and follow up on identifying and interacting with third-party payers of outpatient services.
• Recommend and participate in decisions about working arrangements and implementation of payer requirements for authorizations and insurance verification.
• Develop or assist with developing and implementing policies and procedures to ensure efficient and safe department operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager